Orientation
Quick overview
BMC Helix SSO is an authentication system for a multi software environment that enables end users to present credentials for authentication only once. After BMC Helix SSO authenticates the end users, the end users are automatically authenticated to other applications protected by BMC Helix SSO and are not required to provide the credentials again. The following screenshot displays an example of a BMC Helix SSO start page:
For the description of the BMC Helix SSO components, see BMC-Helix-SSO-architecture.
The following table lists the authentication methods that you can use to authenticate end users for applications integrated with BMC Helix SSO:
Authentication method | Description |
|---|---|
Remedy Action Request System (AR) | |
SAML 2.0 | |
LDAP | |
Kerberos | |
Certificate-based | |
Local (BMC Helix SSO server) | |
OAuth 2.0 | |
OpenID Connect | |
Preauthentication |
The following video provides an overview of the BMC Helix SSO authentication process and integration with other BMC products.
User roles and responsibilities
The following table displays user roles that are involved in performing different tasks in BMC Helix SSO. It also provides the BMC Helix SSO documentation branches that help administrators to plan, install, and administer the product:
Role | Responsibilities | Documentation |
|---|---|---|
Solution architect | ||
Solution deployer | ||
SaaS administrator |
| |
(Available only if BMC Helix SSO is multitenant) Tenant administrator | ||
Identity provider administrator |
|
Additional resources
BMC recommends that you use interactive self-help that guides you through the BMC Helix SSO Admin Console. You can select any of the available options and follow the steps displayed on the screen:
You can download an Adobe Acrobat PDF of this documentation from the PDFs page.