BMC Helix Single Sign-On overview


Use the information in this section to understand the primary milestones for getting familiar with the BMC Helix Single Sign-On (BMC Helix SSO) product documentation.

Quick overview

BMC Helix SSO is an authentication system for a multi software environment that enables end users to present credentials for authentication only once. After BMC Helix SSO authenticates the end users, the end users are automatically authenticated to other applications protected by BMC Helix SSO and are not required to provide the credentials again. The following screenshot displays an example of a BMC Helix SSO start page:

Start page.png


The following table lists the authentication methods that you can use to authenticate end users for applications integrated with BMC Helix SSO:

Authentication method

Description

Remedy Action Request System (AR)

SAML 2.0

LDAP

Kerberos

(Supported only for on-premises deployments)

Certificate-based

Local (BMC Helix SSO server)

OAuth 2.0

OpenID Connect

Preauthentication

User roles and responsibilities

The following table displays user roles that are involved in performing different tasks in BMC Helix SSO. It also provides the BMC Helix SSO documentation branches that help administrators to plan, install, and administer the product:

Role

Responsibilities

Documentation

Solution architect

Solution deployer


SaaS administrator

(Available only if BMC Helix SSO is multitenant) Tenant administrator

Identity provider administrator

  • Configures an identity provider to create a service account for BMC Helix SSO
  • Provides the service account information to a BMC Helix SSO administrator

You can download an Adobe Acrobat PDF of this documentation from the PDFs-and-videos page.