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This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.Click here to view the documentation for a supported version of Remedy Single Sign-On.

Invalid user name for Kerberos authentication

This error message indicates that the user name does not match the entry in the keytab file. Validate that the full principal name is used and the correct service type, domain, and so on are specified.


New Service Login ...
amAuthWindowsDesktopSSO:06/24/2011 12:40:11:670 PM CDT: Thread[http-8443-2,5,main]
ERROR: Service Login Error:
amAuthWindowsDesktopSSO:06/24/2011 12:40:11:670 PM CDT: Thread[http-8443-2,5,main]
Stack trace:
javax.security.auth.login.LoginException: Unable to obtain password from user
  at com.sun.security.auth.module.Krb5LoginModule.promptForPass(Krb5LoginModule.java:789)
  at com.sun.security.auth.module.Krb5LoginModule.attemptAuthentication(Krb5LoginModule.java:654)
   ...

 

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BMC Atrium Single Sign-On 9.0