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This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.Click here to view the documentation for a supported version of Remedy Single Sign-On.

Example of a default logging level error

A sign of the certificate issue can be seen in the normal BMC Atrium Single Sign-On log files with the default logging level. The following error log comes from the amAuthentication.error file located in the following log directory:

<installationDirectory>\AtriumSSO\tomcat\logs

"2011-05-26 20:00:20" "Login Failed" "Not Available" "Not Available"
172.22.33.64 INFO o=bmcrealm,ou=services,dc=opensso,dc=java,dc=net
"cn=dsameuser,ou=DSAME Users,dc=opensso,dc=java,dc=net"
AUTHENTICATION-200 CAC "Not Available" 172.22.33.64

 

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BMC Atrium Single Sign-On 9.0