Skip to Content
Information
This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.Click here to view the documentation for a supported version of Remedy Single Sign-On.

Example of a debug log error when a certificate is not available

After debug logging is enabled, a log entry is available in the Authentication file from the logs directory:

<installationDirectory>\AtriumSSO\tomcat\logs

The CAC module logs an error when a certificate is not available for authentication. The following is a sample log error:

LOGINFAILED Error....
amAuth:05/26/2011 06:28:47:604 PM CDT: Thread[http-8443-4,5,main]
Exception :
com.sun.identity.authentication.spi.AuthLoginException(1):null
com.sun.identity.authentication.spi.AuthLoginException(2):User certificate not found
com.sun.identity.authentication.spi.AuthLoginException: User certificate not found
  at com.sun.identity.authentication.modules.cert.Cert.process(Cert.java:415)
  at com.sun.identity.authentication.spi.AMLoginModule.wrapProcess(AMLoginModule.java:866)
  at com.sun.identity.authentication.spi.AMLoginModule.login(AMLoginModule.java:965)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        .... MORE TRACE DELETED

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Atrium Single Sign-On 9.0