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  This documentation supports the 9.0 version of BMC Atrium Single Sign-On, which is in "End of Version Support." However, the documentation is available for your convenience. You will not be able to leave comments.Click here to view the documentation for a supported version of Remedy Single Sign-On.

Uninstalling BMC Atrium Single Sign-On

During installation, the uninstaller is installed with BMC Atrium Single Sign-On. Running the uninstaller removes BMC Atrium Single Sign-On from the system.

Running the uninstaller on Windows

To uninstall BMC Atrium Single Sign-On from a Microsoft Windows platform, use the Add or Remove Programs option on the control panel.

  1. From the control panel, select Add or Remove Programs.
  2. Select BMC Atrium Single Sign-On in the list.

  3. Click Change or Remove Programs once it is displayed.
    This last action launches the uninstaller program.

    Note

    Because of varying Windows system dependencies, a reboot might be required to completely the uninstall BMC Atrium Single Sign-On.

Running the uninstaller on Solaris or Linux

To run the uninstaller on Oracle Solaris or Linux, the uninstaller must be launched from within a graphical environment, for example, from the console or through an X-Windows server.

  1. Change the working directory to the installation directory. The following is the default directory:
    $ cd /opt/SSO

  2. Run the UninstallAtriumSSO script.
    $ ./UninstallAtriumAsso
    If the GUI environment is properly setup, the uninstaller program launches and walks the user through the steps to remove BMC Atrium Single Sign-On.

    Important

    Be sure to select the BMC Atrium Single Sign-On component, otherwise the uninstaller will remove the server.

  3. Manually delete the BMC Atrium Single Sign-On log file artifacts. These log files are left in the file system regardless of the reboot.

Invocation error during uninstallation

If the GUI environment is incorrectly set up, an invocation error similar to the following occurs when you run the uninstaller:

Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)
-J ATRIUMSSO_HOST_NAME=atrium-sso-vm4.bmc.com
Stack Trace:
java.awt.HeadlessException:
No X11 DISPLAY variable was set, but this program performed an operation which requires it.
       at java.awt.GraphicsEnvironment.checkHeadless(Unknown Source)
       at java.awt.Window.<init>(Unknown Source)
       at java.awt.Frame.<init>(Unknown Source)
       at java.awt.Frame.<init>(Unknown Source)
       at javax.swing.JFrame.<init>(Unknown Source)
       at com.zerog.ia.installer.LifeCycleManager.g(DashoA8113)
       at com.zerog.ia.installer.LifeCycleManager.h(DashoA8113)
       at com.zerog.ia.installer.LifeCycleManager.a(DashoA8113)
       at com.zerog.ia.installer.Main.main(DashoA8113)
       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
       at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
       at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
       at java.lang.reflect.Method.invoke(Unknown Source)
       at com.zerog.lax.LAX.launch(DashoA8113)
       at com.zerog.lax.LAX.main(DashoA8113)
This Application has Unexpectedly Quit: Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)