Migration process for TrueSight Operations Management and TrueSight Capacity Optimization to BMC Helix Operations Management and BMC Helix Capacity Optimization
If you are using TrueSight Operations Management and TrueSight Capacity Optimization and plan to upgrade or migrate to the SaaS version of both products, review the instructions in this topic.
Supported migration paths
The following table lists the supported product versions from which you can upgrade or migrate to the SaaS versions of the listed products:
| Source product | Source version | Upgrade or migrate to |
|---|---|---|
| TrueSight Operations Management | 11.3.07 | BMC Helix Operations Management |
| TrueSight Capacity Optimization | 20.02 | BMC Helix Continuous Optimization |
Migration process overview
The following image provides an overview of the migration process:

Stage 1: Upgrading TrueSight Operations Management
The following table explains the migration process from TrueSight Operations Management to BMC Helix Operations Management.
Stage | Step | References |
|---|---|---|
1 - Analyze the environment and create an upgrade plan |
|
|
2 - Deploy the product | Based on your evaluation, deploy the SaaS version of the product. | Onboarding overview |
3 - Run migration tools |
| |
4 - Validate in the QA or non-production environment |
| None |
5 - Implement in the production environment |
| Onboarding overview |
Stage 2: Collecting data from the upgraded BMC Helix Operations Management in TrueSight Capacity Optimization
After migrating to BMC Helix Operations Management but before initiating the migration to BMC Helix Continuous Optimization, you can continue the data collection from your upgraded BMC Helix Operations Management instance.
In TrueSight Capacity Optimization, use the BMC Helix Operations Management Extractor to collect data from your upgraded BMC Helix Operations Management environment. This extractor is available under Controlled availability and requires a patch file to display this extractor in the list of ETLs to configure. To obtain the patch file and the relevant documentation, contact the BMC Support team.
Stage 3: Migrating from TrueSight Capacity Optimization
The following table explains the migration process from TrueSight Capacity Optimization to BMC Helix Continuous Optimization.
Stage | Step | References |
|---|---|---|
1 - Review key considerations | Review the key considerations to learn about the type of data that is migrated and the features that are discontinued in BMC Helix Continuous Optimization. | |
2 - Analyze the environment and plan for migration | Analyze your source environment and plan for migration. | NA |
3 - Prepare for the migration | Prepare your environment for migration:
| |
4 - Run the migration tool | Run the migration tool to migrate data and monitor the progress and status of the migration. You can run the Migration tool by using the proxy server to create an additional layer of security. Setting up a proxy server is optional. | |
5 - Validate data in BMC Helix Continuous Optimization | Validate data and perform post-migration tasks. The data is migrated in two phases. In phase 2, the Remote ETL Engine of BMC Helix Continuous Optimization schedules a set of data migrator ETLs created in phase 1 to migrate the historical data from the source environment. During the first run of each migration ETL, all configuration metrics data, with the first batch of performance metrics data, is migrated. In subsequent runs of these ETLs, the remaining performance metrics data is migrated in batches. Depending on the size of the historical data, it might take from a few hours to a couple of days to completely migrate the historical data. |