Onboarding services
Onboarding services for BMC Helix services are offered by BMC Global Services and select trusted partners under a separate statement of work. These services usually include any combination of:
- business requirements validation
- data definition workshops
- gap analysis
- report design and development
- data archive strategy
- integration design and development
- application configuration
- customization design and development
- user acceptance testing support
- system documentation
- developer, administrator and end user training
- deployment activities
The statement of work should define the work to be performed as well as the roles and responsibilities of each party during the onboarding phase.
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