BMC Helix Integration Service Premium Connector service

Related topics

This topic provides BMC Helix Integration Service Premium Connector customers with information specific to service operations. For BMC Helix Integration Service Premium Connector product-specific documentation, visit the Product Overview page.

The following items are documented for this service:

Licensing

The BMC Helix Premium Connector service is available with the purchase of BMC Helix Digital Workplace Advanced, BMC Helix Innovation Suite Applications, BMC Helix Business Workflows, and/or BMC Helix Multi-Cloud Broker subscription licenses, and any of the following line items from your ordering document:

License	Unit of Measurement
BMC Helix Integration Service Premium Connector on BMC Cloud	each
BMC Helix Integration Service Premium Connector on AWS	each
BMC Helix Integration Service Premium Connector on AWS (FedRAMP)	each
BMC Helix Integration Service Premium Connector on AWS (FedRAMP Impact Level 4)	each
BMC Helix Integration Service Premium Connector on Azure	each

Please refer to Service location for available datacenter locations.

With the "each" unit of measurement, a license is required for each premium connector used. A connector is an integration (connection point) with a BMC application or a third-party application.

Notes:

For a complete list of out-of-the-box connectors and their use cases, see Finding existing connectors. Note that connectors of type Basic are provided free of charge with your service.

For help with configuring your connectors, see Configuring BMC Helix Multi-Cloud Broker.

Additional license terms

The following additional terms apply to the BMC Helix Premium Connector service:

Licensing terms and conditions are as defined in the governing master agreement and take precedence over any published description from this site.
Entitlements are subject to change.
Non-production environments are configured with the same license capacity as the production environment.
Purchased licenses are only valid on one production environment.
A quantity of one is required for each custom connector developed by the customer.

For monitoring purposes, a BMC service user configured under <business service name>_monitoring_user@bmc.com is visible in your accounts. Please do not remove or edit this BMC service user.

Standard environments

Your purchase of BMC Helix Premium Connector service provides the following environments:

Tailoring
Quality Assurance
Production

Additional environments are available for any BMC Helix service for an additional fee. See BMC Helix additional environment option.

Add-on services

There are no add-on services available for the BMC Helix Premium Connector service.