BMC Helix Digital Workplace Basic service

Licensing

The BMC Helix Digital Workplace Basic service is available with the purchase of BMC Helix IT Service Management subscription licenses and/or any of the following line items from your ordering document:

Please refer to Service-locations for available datacenter locations.  

With the "per named user - SaaS" unit of measurement: A license (with a Classification at the appropriate Level, if applicable) is required for each individual employee or contractor or client of Customer. When user-based interaction is required, a license is required for all individuals for whom access has been granted to the Product on a computer or multiple computers typically via the issuance of a unique ID regardless of whether the individual is actively using the Product at any given time.

License entitlements

The following applications, feature and utilities are available with the purchase of BMC Helix Digital Workplace Basic:

For detailed information about BMC Helix Digital Workplace entitlements, see License types and features.

Customers are required to bring their own Compute/Large Language Model (LLM) for Employee Navigator. For more information, please visit Licensing and pricing for BMC HelixGPT 

Additional license terms

The following additional terms apply to the BMC Helix Digital Workplace Basic service:

• Licensing terms and conditions are as defined in the governing master agreement and take precedence over any published description from this site.
• Entitlements are subject to change.
• Non-production environments are configured with the same license capacity as the production environment. 
• User licenses cannot be shared between multiple users; each user license entitles one user access to all license capabilities referenced above and these entitlements may not be split between multiple users.
• Purchased licenses are only valid on one production environment.
• Each user accessing the system is consuming a named license.
• Integrations into the system may not be used to circumvent user licensing.
• A maximum device limit of three (3) is applied to BMC Helix Digital Workplace Basic licenses. Purchasing BMC Helix Digital Workplace Advanced removes this restriction.

Standard environments

Your purchase of BMC Helix Digital Workplace Basic provides the following environments:

• Development
• Quality Assurance
• Production

Additional environments are available for any BMC Helix service for an additional fee. See BMC Helix additional environment option.

Add-on services

There are no add-on services available for BMC Helix Digital Workplace Basic.