BMC Helix Dashboards service

This topic provides BMC Helix Dashboards customers with information specific to service operations. For BMC Service Management product-specific documentation, see BMC Helix Dashboards overview.  

The following items are documented for this service: 

Related topics

BMC-Helix-ITSM-activation

BMC-Helix-Digital-Workplace-Basic-service

Authentication-options

Reporting-options

Supported-devices-and-browsers

Supported-languages

Entitlements 

The BMC Helix Dashboards service is available with the purchase of any of the following BMC Helix subscription services on version 21.3.x and later versions:  

  • BMC Helix ITSM
  • BMC Helix Digital Workplace
  • BMC Helix Virtual Agent
  • BMC Helix Business Workflows
  • BMC Helix Innovation Suite (includes AR system and Innovation Suite) and any custom application built on BMC Helix Innovation Suite
  • BMC Helix Operations Management
  • BMC Helix Log Analytics
  • BMC Helix Intelligent Automation
  • BMC Helix Discovery
  • BMC Helix Automation Console
  • BMC Helix Continuous Optimization

Supported languages

  • Report Editor: English
  • Report Viewer: English, English (Canada), French (Canada), French, Spanish, German

Standard environments

Your purchase of BMC Helix ITSM Suite provides the following environments: 

  • Development 
  • Quality Assurance 
  • Production

Important

BMC Helix Dashboards is a common service across Service Management and Operations Management subscription services.  BMC Helix Dashboards follows the ITOM and Common Services monthly service update cadence.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*