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Upgrading the BMC Helix Intelligent Integrations on-premises gateway


You can upgrade to version 25.3 of the BMC Helix Intelligent Integrations on-premises gateway from the following versions:

  • 25.2.x
  • 25.1.x

Use the following topics to upgrade the on-premises gateway on Docker and Podman containers:

Task

Action

Reference

1

Review the release notes for known deployment or product issues.

2

Review the latest deployment use cases to understand whether changes in your system architecture are required.

3

Review system requirements to make sure your current systems still meet the requirements.

4

Download the container images and utility files required for the upgrade.

5

(Optional) If both BMC Helix Intelligent Integrations and BMC Helix applications are deployed in your on-premises environment as part of the BMC Helix IT Operations Management on-premises entitlement, set up the authentication for the on-premises gateway.

6

Upgrade the on-premises gateway on the Docker and Podman containers.

Where to go from here

After you upgrade, go to Integrating by using BMC Helix Intelligent Integrations to start configuring connections with third-party products to collect events, metrics, or topology data.

 

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BMC Helix Intelligent Integrations 25.3