Downloading the container images and utility files

Obtain the container images and the utility files required to deploy the BMC Helix Intelligent Integrations on-premises gateway.

Related topics

Deployment-scenarios

To download the container images and utilities files for use with a Helix subscription

Contact BMC Support to obtain the following files:

  • Utility file: hii-bmc-<buildNumber>.zip
  • Container images:
    On-premises gateway versionFile nameDescriptionDownload required?
    25.3.01bmc-hii-docker-images-<buildNumber>.tgzContainer images for deploying the on-premises gatewayYes
    bmc-hii-tp-docker-images-<buildNumber>.tgz
     

    Container images for monitoring the on-premises gateway node and container health by using various dashboards

    		Yes, if you want to monitor the on-premises gateway
    25.3.00bmc-hii-docker-images-<buildNumber>.tgzContainer images for deploying the on-premises gatewayYes
    bmc-hii-tp-docker-images-<buildNumber>.tgz

    Container images for Grafana

    		Yes

To download the container images and utilities files for use with BMC Helix IT Operations Management on premises

  1. Log in to EPD by using your Support user ID and password.
    You might also be prompted to complete the Export Compliance Form. If you are accessing this site for the first time, create a new EPD profile to specify the languages and platforms that you want to download. For assistance with EPD, see EPD site help.

  2. Download the following files:
    • Utility file: hii-bmc-<buildNumber>.zip
    • Container images:
      On-premises gateway versionFile nameDescriptionDownload required?
      25.3.00bmc-hii-docker-images-<buildNumber>.tgzContainer images for deploying the on-premises gatewayYes
      bmc-hii-tp-docker-images-<buildNumber>.tgz

      Container images for Grafana

      		Yes

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