Deploying the BMC Helix Intelligent Integrations on-premises gateway

Use the BMC Helix Intelligent Integrations on-premises gateway to collect data from the third-party products that are deployed in your on-premises or SaaS environment and to send the collected data to the BMC Helix applications, such as BMC Helix Operations Management and BMC Helix Discovery in your SaaS or on-premises environment. The extracted data is posted to BMC Helix applications on port 443 via the HTTPS protocol. 

Related topics

Upgrading-the-BMC-Helix-Intelligent-Integrations-on-premises-gateway

The on-premises gateway provides quick and secure data transfer between the on-premises third-party products and BMC Helix applications. By using the gateway, organizations can keep data sources on their on-premises networks, yet securely use that on-premises data in BMC Helix services.

For more information about the scenarios in which you should deploy the gateway, see Deployment-scenarios.

Important

BMC Helix Intelligent Integrations is not part of the BMC Helix IT Operations Management on-premises deployment. It is available as a standalone deployment in an on-premises environment. Download the files required for version 25.1 of its standalone deployment from Electronic Product Distribution site. For more information, see Downloading-the-container-images-and-utility-files.

You deploy the gateway in an on-premises environment on either Docker containers or Podman containers. 

Use the following topics to deploy the on-premises gateway on Docker and Podman containers:

Task

Action

Reference

1

Review the release notes for known deployment or product issues.

2

Review the latest deployment use cases to understand whether changes in your system architecture are required.

3

Review system requirements to make sure your current systems still meet the requirements.

4

Download the container images and utility files required for the upgrade.

5

(Optional) If both BMC Helix Intelligent Integrations and BMC Helix applications are deployed in your on-premises environment as part of the BMC Helix IT Operations Management on-premises entitlement, set up the authentication for the on-premises gateway.

6

Deploy the on-premises gateway on Docker and Podman containers.

7(Optional) Provide high availability for the on-premises gateway by deploying it in an active-passive high-availability configuration.Configuring the on-premises gateway for high availability

Where to go from here

After you deploy the gateway, configure connections with the following third-party products to collect data:

 

 

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