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Deploying the BMC Helix Intelligent Integrations on-premises gateway


Use the BMC Helix Intelligent Integrations on-premises gateway to collect data from the third-party products that are deployed in your on-premises or SaaS environment and to send the collected data to the BMC Helix applications, such as BMC Helix Operations Management and BMC Helix Discovery in your SaaS or on-premises environment. The extracted data is posted to BMC Helix applications on port 443 via the HTTPS protocol. 

The on-premises gateway provides quick and secure data transfer between the on-premises third-party products and BMC Helix applications. By using the gateway, organizations can keep data sources on their on-premises networks, yet securely use that on-premises data in BMC Helix services.

For more information about the scenarios in which you should deploy the gateway, see Deployment scenarios.

Warning

Important

BMC Helix Intelligent Integrations is not part of the BMC Helix IT Operations Management on-premises deployment. It is available as a standalone deployment in an on-premises environment. Download the files required for version 25.3 of its standalone deployment from Electronic Product Distribution site. For more information, see Downloading the container images and utility files.

You deploy the gateway in an on-premises environment on either Docker containers or Podman containers. 

Use the following topics to deploy the on-premises gateway on Docker and Podman containers:

Task

Action

Reference

1

Review the release notes for known deployment or product issues.

2

Review the latest deployment use cases to understand whether changes in your system architecture are required.

3

Review system requirements to make sure your current systems still meet the requirements.

4

Download the container images and utility files required for the upgrade.

5

(Optional) If both BMC Helix Intelligent Integrations and BMC Helix applications are deployed in your on-premises environment as part of the BMC Helix IT Operations Management on-premises entitlement, set up the authentication for the on-premises gateway.

6

Deploy the on-premises gateway on Docker and Podman containers.

7(Optional) Provide high availability for the on-premises gateway by deploying it in an active-passive high-availability configuration.Configuring the on-premises gateway for high availability

Where to go from here

Configure connections with the required third-party products to collect events, metrics, or topology data. 

 

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BMC Helix Intelligent Integrations 25.3