Upgrading the BMC Helix Intelligent Integrations on-premises gateway


You can upgrade to version 25.2 of the BMC Helix Intelligent Integrations on-premises gateway from the following versions:

  • 25.1.x
  • 24.4.x

Use the following topics to upgrade the on-premises gateway on Docker and Podman containers:

Task

Action

Reference

1

Review the release notes for known deployment or product issues.

2

Review the latest deployment use cases to understand whether changes in your system architecture are required.

3

Review system requirements to make sure your current systems still meet the requirements.

4

Download the container images and utility files required for the upgrade.

5

(Optional) If both BMC Helix Intelligent Integrations and BMC Helix applications are deployed in your on-premises environment as part of the BMC Helix IT Operations Management on-premises entitlement, set up the authentication for the on-premises gateway.

6

Upgrade the on-premises gateway on the Docker and Podman containers.

Where to go from here

After you upgrade, go to Integrating-by-using-BMC-Helix-Intelligent-Integrations to start configuring connections with third-party products to collect events, metrics, or topology data.

 

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