Troubleshooting the BMC Helix Intelligent Integrations issues
This topic describes the issue that you might encounter when using BMC Helix Intelligent Integrations.
Issue symptoms
The following error message is displayed when you access the BMC Helix Intelligent Integrations on-premises gateway UI for which authentication is enabled:
400 error: This page isn't working.
In addition, the swp-authproxy container logs contain the following error message:
No valid user identifier was found, redirecting to the RSSO Server.
Resolution
Make sure that the OAuth client is registered correctly. For more information, see Setting up authentication for the on-premises gateway.
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