Integrating with Nagios XI


Nagios XI provides a monitoring, alerting, graphing, and reporting platform for your entire infrastructure, including servers, operating systems, applications, network devices, websites, hypervisors, cloud servers, and much more.

Configure an integration with Nagios XI , to view the event and metric data from Nagios XI and derive actionable insights.

 

 

 

 

You can view the collected data in various BMC Helix applications and derive the following benefits:

BMC Helix application

Type of data collected or viewed

Benefits

BMC Helix Operations Management

Events 

Use a centralized event view to monitor and manage events, perform event operations, and filter events. Identify actionable events from a large volume of event data by processing events.

For more information, see Monitoring events and reducing event noise.

BMC Helix Operations Management

Metrics

Use alarm and variate policies to detect anomalies and eliminate false positives for more accurate results while monitoring the health of your system.

For more information, see Detecting anomalies by using static and dynamic thresholds.

BMC Helix AIOps

Situations (created from events)

Improve the mean time to resolve (MTTR) based on the situation-driven workflow.

Lower the mean time to detect or discover (MTTD) and the time required for investigating tickets.

For more information, see Monitoring situations.

 

As a tenant administrator, perform the following steps to configure a connection with Nagios XI, verify the connection, and view the collected data in various BMC Helix applications.

ConnectorSteps.png

  1.  
    • The [confluence_layout-cell] macro is a standalone macro and it cannot be used inline. Click on this message for details.
  2. On the CONNECTORS  tab, click add_icon.png   in the SOURCES panel.
  3. Click the Nagios XItile .
  4. Specify the following details for the source connection:
    1. Specify a unique instance name.

      Best practice
      We recommend that you specify the instance name in the following format: 

      <sourceType>_<sourceControllerServerName>_<InstanceQualifier>

      The instance qualifier helps you to distinguish the multiple instances configured from the same source server. For example, you can name your instances as Nagios_Host_PROD, Nagios_Host_TEST, and so on.


        1. Specify the Nagios XI   host name.
        2. Specify the Nagios XI HTTP or HTTPS port number depending on the connection protocol. The default port number is 80.
        3. Select the HTTPS option to use an https connection to the Nagios XI host.
        4. Specify a valid token id to access the API. Ensure that the token has the required permissions to access the API. 
          For more information, see the Nagios XI documentation .

        1. Specify the timezone.
      1. Click VALIDATE AND CREATE.
        The specified connection details are validated and the corresponding source connection is created in the Source Connection list.
      2. Select the source connection that you created from the list if it is not selected already.
        The [confluence_note] macro is a standalone macro and it cannot be used inline. Click on this message for details.

      3. Ensure that the options for the datatypes for which you want to collect data are selected.
      4. Configure the collectors for the selected data types by clicking the respective data type in the Collectors section. Specify the parameters for the selected data type, as explained in the following table:

         

      5. Click CREATE COLLECTORS to create the required collector streams for the selected data types.
      6. Configure the distributors for the selected data types by clicking the respective data type in the Distributors section. Specify the parameters for the selected data type, as explained in the following table:
        Parameter name
        Description
        Max Batching Size
        Specify the maximum number of data items to send in a single POST request to the destination API.
        The batch size 
        depends on the destination’s ability to buffer the incoming data.Default: 250
        Max Batching Delay
        Specify the maximum time (in seconds) to wait before building and processing a batch.Default: 3 seconds 
        Base Retry Delay
        Specify the initial time (in seconds) for which to wait before retrying to build and process a batch.
        The waiting time increases in the following sequence: n1, n2, n3, and so on, where n indicates the number of seconds.Default: 2 secondsExample:Base Retry Delay is set to 2 seconds.Retry is performed after 2, 4, 8, 16, ... seconds.
        Max Intra-Retry Delay
        Specify the maximum limit for the base retry delay. Default: 60 secondsExample:Max Intra-Retry Delay is set to 60 seconds.
        Base Retry Delay is set to 2 seconds.Retries are performed 2, 4, 8, 16, 32,... seconds later.
        Max Retry Duration
        Specify the total time for retrying a delivery. For REST destinations, a delivery is a batch of data items in one POST request. Default: 5 minutesExample:Max Retry Duration is set to 8 hours.
        Base Retry Delay is set to 2 seconds.Requests are sent for 2+4+8+16+32+64+132... until 8 hours in total duration is reached. After that, no subsequent attempts are made to retry the delivery.The assumption here is that if there is an outage or other issue with the destination tool, recovery should take less than the value of the Max Retry Duration parameter to be completed.
        Attributes To Be Dropped When Updating Events
        Specify the event attributes that you do not want to be updated in BMC Helix Operations Managementwhen events are updated. For example, if you do not want an event's severity, source address, source category, and subcategory to be updated in BMC Helix Operations Management , you need to specify those attributes in a comma-separated format: severity,source_address,source_category,source_subcategory .Important:You can obtain the event attribute names in BMC Helix Operations Management, by exporting any event data in JSON, BAROC, XML, or CSV format . The exported file contains all attributes of the event data, and from there you can identify the attributes to be dropped. 

        Parameter name

        Description

        Max Batching Size

        Specify the maximum number of data items to send in a single POST request to the destination API.
        The batch size 
        depends on the destination’s ability to buffer the incoming data.Default: 250

        Max Batching Delay

        Specify the maximum time (in seconds) to wait before building and processing a batch.Default: 3 seconds 

        Base Retry Delay

        Specify the initial time (in seconds) for which to wait before retrying to build and process a batch.
        The waiting time increases in the following sequence: n1, n2, n3, and so on, where n indicates the number of seconds.Default: 2 secondsExample:Base Retry Delay is set to 2 seconds.Retry is performed after 2, 4, 8, 16, ... seconds.

        Max Intra-Retry Delay

        Specify the maximum limit for the base retry delay. Default: 60 secondsExample:Max Intra-Retry Delay is set to 60 seconds.
        Base Retry Delay is set to 2 seconds.Retries are performed 2, 4, 8, 16, 32,... seconds later.

        Max Retry Duration

        Specify the total time for retrying a delivery. For REST destinations, a delivery is a batch of data items in one POST request. Default: 5 minutesExample:Max Retry Duration is set to 8 hours.
        Base Retry Delay is set to 2 seconds.Requests are sent for 2+4+8+16+32+64+132... until 8 hours in total duration is reached. After that, no subsequent attempts are made to retry the delivery.The assumption here is that if there is an outage or other issue with the destination tool, recovery should take less than the value of the Max Retry Duration parameter to be completed.

        Attributes To Be Dropped When Updating Events

        Specify the event attributes that you do not want to be updated in 

        BMC Helix Operations Management

        when events are updated. For example, if you do not want an event's severity, source address, source category, and subcategory to be updated in 

        BMC Helix Operations Management

         , you need to specify those attributes in a comma-separated format: severity,source_address,source_category,source_subcategory .Important:You can obtain the event attribute names in 

        BMC Helix Operations Management

        , by exporting any event data in JSON, BAROC, XML, or CSV format . The exported file contains all attributes of the event data, and from there you can identify the attributes to be dropped. 

        Parameter name

        Description

        Max Batching Size

        Specify the maximum number of data items to send in a single POST request to the destination API.
        The batch size 
        depends on the destination’s ability to buffer the incoming data.Default: 250

        Max Batching Delay

        Specify the maximum time (in seconds) to wait before building and processing a batch.Default: 3 seconds 

        Base Retry Delay

        Specify the initial time (in seconds) for which to wait before retrying to build and process a batch.
        The waiting time increases in the following sequence: n1, n2, n3, and so on, where n indicates the number of seconds.Default: 2 secondsExample:Base Retry Delay is set to 2 seconds.Retry is performed after 2, 4, 8, 16, ... seconds.

        Max Intra-Retry Delay

        Specify the maximum limit for the base retry delay. Default: 60 secondsExample:Max Intra-Retry Delay is set to 60 seconds.
        Base Retry Delay is set to 2 seconds.Retries are performed 2, 4, 8, 16, 32,... seconds later.

        Max Retry Duration

        Specify the total time for retrying a delivery. For REST destinations, a delivery is a batch of data items in one POST request. Default: 5 minutesExample:Max Retry Duration is set to 8 hours.
        Base Retry Delay is set to 2 seconds.Requests are sent for 2+4+8+16+32+64+132... until 8 hours in total duration is reached. After that, no subsequent attempts are made to retry the delivery.The assumption here is that if there is an outage or other issue with the destination tool, recovery should take less than the value of the Max Retry Duration parameter to be completed.

        Attributes To Be Dropped When Updating Events

        Specify the event attributes that you do not want to be updated in 

        BMC Helix Operations Management

        when events are updated. For example, if you do not want an event's severity, source address, source category, and subcategory to be updated in 

        BMC Helix Operations Management

         , you need to specify those attributes in a comma-separated format: severity,source_address,source_category,source_subcategory .Important:You can obtain the event attribute names in 

        BMC Helix Operations Management
        , by exporting any event data in JSON, BAROC, XML, or CSV format . The exported file contains all attributes of the event data, and from there you can identify the attributes to be dropped. 

      7. Click CREATE DISTRIBUTORS to create the required distributor streams for the selected data types.
      8. Click one of the following buttons:

        • SAVE STREAM : Click this button if you want to edit the integration details before creating the instance. After you save the stream, the connector that you just created is listed in the SOURCES panel. Move the slider to the right to start the data stream.
        • SAVE AND START STREAM : Click this button if you want to save the integration details and start receiving the data immediately.

        ImportantFor a data stream, the Run Latency (max/avg), Items (Avg per Run), and Last Run Status columns on the Streams page might show the status as No Runs during the data collection process. After completion of the process, these columns are updated with an appropriate status.

        ImportantFor a data stream, the Run Latency (max/avg), Items (Avg per Run), and Last Run Status columns on the Streams page might show the status as No Runs during the data collection process. After completion of the process, these columns are updated with an appropriate status.

        ImportantFor a data stream, the Run Latency (max/avg), Items (Avg per Run), and Last Run Status columns on the Streams page might show the status as No Runs during the data collection process. After completion of the process, these columns are updated with an appropriate status.

        For more information about the data streams, see Starting-or-stopping-data-streams

Task 3: To verify the connection

From BMC Helix Intelligent Integrations , on the SOURCES panel, confirm that the data streams for the integration you created are running. Data streaming is indicated by moving colored arrows.

Nagios_EM_Stream.png

  • A moving blue arrow (EventsStream_Icon.png ) indicates that the event stream is running. Event data will be pushed according to the configured Collection Schedule interval.
  • A moving red arrow ( MetricsStream_Icon.png ) indicates that the metric stream is running. Metric data will be pushed according to the configured Collection Schedule interval.

To view data in BMC Helix applications

View data collected from Nagios XI in multiple BMC Helix applications.

To view events in BMC Helix Operations Management

  1. In BMC Helix Operations Management, select Monitoring > Events.
  2. Filter the events by the NagiosEvent class.
    Incoming events from Nagios XI  are processed in BMC Helix Operations Management through a set of deduplication rules to determine whether the incoming event is a duplicate event or a new event. For more information, see Event-deduplication-suppression-and-closure-for-reducing-event-noise.

For more information about events, see Monitoring and managing events

To view metrics in BMC Helix Operations Management

  1. In BMC Helix Operations Management, select Monitoring > Devices.
  2. Click the links for the required device.
  3. On the Monitors tab, click the required monitor.
    The Performance Overview tab shows the metrics graph. For information about metrics, see Viewing collected data.

To view situations in BMC Helix AIOps

Before you view situations in BMC Helix AIOps, create a Business Service model in BMC Helix Discovery. For information about creating models, see Managing models.

In BMC Helix AIOps, on the Overview page to view the services and situations for the event and topology data received from Nagios XI.

 

Mapping between Nagios XI and BMC Helix Operations Management

The following table shows the mapping of event's severity between Nagios XI and BMC Helix Operations Management:

Nagios XI Severity Level

BMC Helix Operations Management Severity

0

Ok

1

Warning

2

Critical

3

Unknown

Any other severity

Unknown

 

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