Release notes and notices

Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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Known-and-corrected-issues

Support-information

Date

Summary

Title

February 20, 2025

Enhancements included in this release: 

  • Search for policy runs faster on the History page
  • Update incident ID in the information event without waiting for a callback

January 22, 2025

Enhancements included in this release:

  • Forward events from BMC Helix Operations Management to external applications
  • Create Level 3 incidents in ServiceNow IT Service Management by using Proactive Service Resolution 
  • Resume incident or trouble ticket creation for events
  • Delete policy runs on the History page

December 19, 2024

Specify proxy connection in the credentials file used to configure on-premises connectors

October 16, 2024

Enhancements included in this release:

  • Proactive Service Resolution enhancements
  • Improved user experience on the History page
  • View and edit published policies
  • Install and run on-premises connectors as non-root users
  • Connect with BMC Helix Automation Console to remediate vulnerabilities

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

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