Release notes and notices


Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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Date

Summary

Title

August 16, 2024

Enhancements included in this release:

  • Customize the configuration items in the blackout policy
  • Flexibility to run automation on event updates
  • Ease of search of automation by using the Event ID
  • Support for Ansible Automation Platform

July 10, 2024

Enhancements included in this release:

  • Proactive Service Resolution for ServiceNow ITSM
  • High availability for on-premises connectors
  • Support for BMC Helix ITSM platform URLs to connect with BMC Helix ITSM

June 12, 2024

Enhancements included in this release:

  • Root cause details updated in the incident created for a situation
  • Automatic deletion of the blackout policy based on the change request status

May 15, 2024

Reduce incident noise by using Proactive Service Resolution for ML-based situations

April 10, 2024

Ability to recreate BMC Helix ITSM webhooks with tenant URLs for Proactive Service Resolution and Blackout Policy solutions.

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

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