Release notes and notices


Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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Date

Summary

Title

March 14, 2023

Enhancements available in this release:

  • Multiple and complex trigger conditions in Proactive Service Resolution
  • Information events for automation policies
  • Additional options for specifying trigger conditions while creating automation pol

Feb 3, 2023

Ability to create an incident manually by using Proactive Service Resolution

Jan 12, 2023

Enhancements available in this release:

  • Create blackout policies in BMC Helix Operations Management automatically based on change requests
  • Support for specifying multiple functions in Proactive Service Resolution
  • Audit report for BMC Helix Intelligent Automation in BMC Helix Dashboards
  • In-app notifications

Dec 9, 2022

Proactive Service Resolution - Level 3 for BMC Helix IT Service Management

Nov 14, 2022

Support for connecting to on-premises BMC Helix IT Service Management to create incidents. 

Oct 10, 2022

Enhancements available in this release:

  • Proactive Service Resolution for BMC Helix IT Service Management - Level 1 and Level 2
  • Support for validating the SSL certificates while running the plugin
  • Support for running the plugin on an HTTPs protocol

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

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