Release notes and notices

Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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Known-and-corrected-issues

Support-information

Date

Title

Summary

August 11, 2022

Enhancements available in this release:

  • Proactive Service Resolution with CI association for ServiceNow Telecommunications and Media Assurance Workflows
  • Enable or disable Proactive Service Resolution
  • Proxy server support with basic authentication

July 13, 2022

Enhancements available in this release:

  • Proactive Service Resolution to create TMF621 Trouble Ticket for events in ServiceNow
  • Enhanced experience for configuring Proactive Service Resolution

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

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