21.02.01: Patch 1 for version 21.02 1
Review the fixes and update in this patch in BMC Helix ITSM: Smart Reporting(Smart Reporting) that might impact your users.
Defect fixes
The Smart Reporting 21.02.01: Patch 1 includes the defect fixes for Smart Reporting functionality. For more information about the defects fixed in this patch, see Known-and-corrected-issues.
Applying the patch for BMC Helix ITSM subscribers
If you are a BMC Helix ITSM subscriber and want to apply the patch, you must request for an upgrade. For more information, seeBMC Helix Upgrade policy in the BMC Helix Subscriber Information documentation.