Insight Finder Value Dashboard

The Insight Finder Value Dashboard provides a comprehensive view of how Insight Finder is being used within your organization. The dashboard displays the following metrics:

• Count of prompts, conversations, panels, and dashboards created by Insight Finder
• Trend of usage
• Average response times
• Popular modules for which dashboards are created by Insight Finder
• User engagement

You can use this information to assess the impact and value delivered by Insight Finder.

The following image shows the Insight Finder Value dashboard with sample data:

To view the dashboard

1. Log in to BMC Helix Dashboards.
2. Expand the left navigation pane, and click Dashboards.
3. Search for the HelixGPT folder and click it.
4. Click Insight Finder Value Dashboard.
5. Select a time range for data. 
   The dashboard displays data up to the last 30 days.

Panels in the Insight Finder Value Dashboard

The following table describes the panels in the Insight Finder Value Dashboard.

Panel	Description	Example
Prompts	Displays the total number of prompts entered during the selected period.
Conversations	Displays the total number of conversations during the selected period.
Panels generated	Displays the total number of panels created during the selected period.
Insight Finder dashboards	Displays the total number of dashboards created by using Insight Finder during the selected period.
Insight Finder usage details	Displays the trend of daily Insight Finder usage during the selected period.
Average response time	Displays the average time taken (in seconds) to respond to prompts during the selected period.
Prompts per conversion	Displays the average count of prompts per conversation during the selected period.
Prompts per panel	Displays the average count of prompts required to generate a panel during the selected period.
Top 10 most used modules	Displays the top 10 most popular modules based on the prompt count.
Top 10 module average response time	Displays the average time (in minutes) spent by each module to process a prompt and return a response. The time is displayed for the top 10 most popular modules.
Insight Finder feedback	Displays the trend of positive and negative feedback received compared to the total feedback received. Important: To view the data on this dashboard panel, you must have BMC Helix ITSM administrator permissions.
Insight Finder feedback comparison	Displays the distribution of user feedback for Insight Finder during the selected period. Important: To view the data on this dashboard panel, you must have BMC Helix ITSM administrator permissions.
Insight Finder user wise usage details	Displays the details of interactions of each user with Insight Finder, such as the count of prompts, conversations, panels, and dashboards.
Insight Finder and other dashboards	Displays the count and percentage of dashboards created by using Insight Finder compared to those created by using other methods.