Agentic AI capabilities in BMC Helix Dashboards

Insight Finder is an AI-powered agent that helps you create dashboards and analyze data. It uses large language models (LLMs) to turn your natural language prompts into data insights.
People in roles like service managers, analysts, and IT leaders can describe what they need, and Insight Finder generates optimized database queries and shows results by using the best visual format, such as charts, tables, or stats.

With Insight Finder, you can achieve the following goals:

• Make faster decisions with real-time insights, such as incident trends and change failures.
• Enhance productivity by reducing reliance on manual dashboard creation and analysis.
• Drive continual service improvement initiatives by enabling managers to identify data patterns and root causes.
• Reduce bias in data visualization by allowing AI to determine the most effective format for presenting insights.

By embedding AI-driven analytics into the BMC Helix Dashboards experience, Insight Finder helps organizations become more agile, data-driven, and efficient in managing IT services and operations.

Watch the following video to explore how Insight Finder serves as your AI assistant to provide instant solutions for analyzing data:

 Overview of Insight Finder

AI agents in BMC Helix Dashboards

AI agent name	User role	Capabilities	References
Insight Finder	Administrator or Editor	Create dashboards through natural language prompts Interact with data conversationally to uncover insights Recommend prompts for deriving deep insights	Configuring Insight Finder Using Insight Finder to create dashboards Sample prompts for Insight Finder