Dashboard statistics for your organization

 

As an administrator, use the Dashboard statistics for your organization to visualize the statistics of all the dashboards available across the organization. The dashboard provides information about parameters, such as total dashboards, active dashboards and total views. This information gives an insight into which dashboards are being frequently used, which have not been used in a while, and so on. You can also access a drill-down dashboard to see details for a specific dashboard.

 

Related topics

Creating-and-customizing-dashboards

Configuring-dashboards-with-additional-customizations

 

Scenario

Jordan is a Service Desk Manager at Apex Global. He is responsible for monitoring the Dashboards usage.

On his Dashboard Statistics for your Organization dashboard, he observes that specific custom dashboards have not been viewed in the last six months. He informs the team and they remove these dashboards. He also examines the total load time and the total number of views for the dashboards. For the dashboards with higher load times, he informs the dashboard owners to optimize the performance.

To view the dashboard

  1. From the navigation menu, select Dashboards.
  2. Search for the Helix Dashboards Administrator folder and select it.
  3. Click Dashboard statistics for your organization.
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  4. Click Screenshot 2025-07-10 234746.png to manually enter or select a time range.
    The dashboard views for the selected time range are displayed in the Views in time range column.
    -07-10 232905.png
     

The statistics are captured every few minutes. Refresh the dashboard to see the updates.

Panels in the dashboard

Panel

Description

Total dashboards

Displays the total number of dashboards in your organization.

Dashboards active in last 30 days

Displays the number of dashboards that were accessed at least once in the last 30 days.

Dashboard statistics

Panel

Description

Dashboard name

Lists all the dashboards in your organization. You can scroll through the list to access any dashboard or search by entering the name of a dashboard in the dashboard filter.

For more information, see Individual dashboard statistics.

Click a dashboard name to access the dashboard details.

Folder nameDisplays the name of the folder that contains the dashboard.

Total views

Displays the number of views for each dashboard.

Views in time range

Displays the number of dashboard views during the selected period.

The column displays NA if the dashboard was not accessed in the selected time range. 

Average load time

Displays the average load time (in seconds) of a dashboard in a selected time range.

This field displays NA if the dashboard was not accessed in the selected time range.

Last accessed at

Display the date and time when the dashboard was last accessed.

Individual dashboard statistics

When you click a dashboard name on the Dashboard statistics for your organization dashboard, the following dashboard details are displayed:

  • Link to the dashboard
  • Load time and views
  • Total views
  • Trend of dashboard views
    • Average load time that indicates the average time it takes to load the dashboard when it is accessed during a 24-hour period.
  • Trend of dashboard load time

Use this information to track the dashboard performance and usage.

drill downn.png

 

 

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