DWP Question Answer dashboard
The DWP Question Answer dashboard displays the service request questionnaire reports for the last 30 days. As a dashboard user, you can view the questions in a questionnaire and their answers provided by the end user. This help you to analyze the questionnaire and modify them, if needed, based on end user responses. Learn about instructions on creating or editing dashboards in Configuring-dashboards-with-additional-customizations. Learn more about dashboard concepts in Creating-and-customizing-dashboards.
The following image shows the DWP Question Answer dashboard with sample data:
For a list of icons and operations that are common across dashboards, see BMC-Helix-Dashboards-overview.
BMC Helix Digital Workplace dashboard filter
You can search reports in DWP Question Answer dashboard by using the Template filter based on which the questionnaire is created for the service request. For example, IT request.
To view the BMC Helix Digital Workplace dashboard
- From the navigation menu , click
Dashboards. - In the Helix Digital Workplace folder, click the DWP Question Answer dashboard
- From the Template list, select the questionnaire template for which you want to see the question-answer report.
- (Optional) If you want to change the default time period of 30 days, click the Time Range
icon and select a time range or specify a custom time range.
A table with all the service requests that used this questionnaire is displayed along with the the answers provided by end users, as shown in the following image:
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