CMDB Infrastructure dashboard


As a BMC Helix CMDB dashboard user, use the CMDB Infrastructure dashboard to view the following information for your IT assets:

  • Vendor distribution
  • Hardware enclosures
  • Host management

This information will help you manage vendors and efficiently plan the procurement of IT assets.

For information about dashboard concepts, see  Creating and customizing dashboards.

Important

This dashboard is available to customers with BMC Helix ITSM version 23.3 and later. 

This dashboard is populated by data from the BMC.ADDM dataset.

The following image shows the CMDB Infrastructure dashboard with sample data:

CMDB Infrastructure Dashboard-overview.jpg

 

Example: View the CMDB Infrastructure dashboard

Chris, a configuration manager, wants to know the top vendors for his organization, Apex Global. He also wants to know the Apex Global offices with certain IT hardware assets worldwide. 

Chris looks at the CMDB Infrastructure dashboard and gets the required information from the Top 10 Host Distribution by Vendor and Hosts with Organizational Details panels. 

 

To view the CMDB Infrastructure dashboard

  1. From the navigation menu, click navigation_menu.png Dashboards.
  2. Select Configuration Management CMDB Infrastructure.

    Tip: Quick access from the home page

    To quickly open the dashboard from the home page, mark it as a favorite by using the star icon. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the home page.

For a list of icons and operations that are common across dashboards, see Navigating dashboards.

For information about exporting or importing a dashboard, see Sharing-and-embedding-dashboards.

 

Panels in the CMDB Infrastructure dashboard

The following table describes the CMDB Infrastructure dashboard panels that are provided out of the box:

Panel

Description

Example

Top 10 Host Distribution by Vendor

View the ten most prominent vendors in your infrastructure and the number of hosts associated with each vendor.

Use this information for vendor management and future procurement decisions.

Unknown vendors are excluded.

Top10Host-Vendor.jpg

Top 10 Host Distribution by Model

View the ten most prominent models of host systems in your IT infrastructure.

Get a more granular understanding of the IT equipment used and manage the equipment lifecycle better.

Unknown models are excluded.

Top10Host-Model.jpg

All Hardware Enclosures

View all hardware enclosures, including important details such as the manufacturer, model, serial number, and type.

Use this information for efficient hardware management and to make sure that all physical assets are accounted for in the infrastructure.

AllHardwareEnclosures.jpg

Host with Management Controllers

View hosts that are managed by a management controller. This panel displays the host name, hardware vendor, model, and controller name.

Use this information to identify the hosts under direct management and streamline infrastructure maintenance and upgrades. 

HostsWithMgmtControllers.jpg

Hosts with Organization Details

View the hosts with details such as their owners, locations, and organizational units.

Use this information to track assets and make sure that each host is correctly associated with a specific line of business or an individual within the organization. This information also helps with accountability and resource allocation. 

HostsWithOrgDetails.jpg

Hosts with NIS/Windows Domain Details

View the host nodes with their discovered NIS/Windows domains.

Use this information to manage network security and domain-related configurations and make sure that all hosts are properly integrated within the network environment.

HostsWithNIS_WindowsDomainDetails.jpg

All Clustered Hosts

View all hosts that are part of a cluster.

Clustered hosts are important for high availability and redundancy in your infrastructure. This panel provides a quick view of the hosts that are currently clustered.

AllClusteredHosts.jpg

Clustered Software

View details of the software running on clustered hosts.

Use this information to verify that all critical applications are properly clustered. Proper clustering helps prevent downtime and supports a resilient infrastructure.

ClusteredSoftware.jpg

To create custom panels in the dashboard

To change the out-of-the-box reports, create a copy of the dashboard and modify the panels. As an administrator or an editor, you create custom panels in the dashboard by using the  Service Management query type.

After adding the panels, learn how to fetch data in the panel at Service-Management-query

For instructions about creating or editing dashboards, see  Configuring dashboards with additional customizations.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*