Users and Report Scheduler Statistics dashboard


As a tenant administrator, use the Users and Report Scheduler Statistics dashboard to monitor the user activities and report schedules for all the dashboards across the tenant. The dashboard provides the following information:

  • Count of users and schedules
  • Active and inactive users and schedules
  • Type of schedules and reports

Scenario

Jordan is a tenant administrator at Apex Global. He wants to track user activities and report schedules for all dashboards created across the tenant.

On the Users and Report Scheduler Statistics dashboard, he notices a high number of inactive email schedules. He checks the details of these schedules and informs the schedule creators to take appropriate action, such as removing or updating them.

To view the dashboard

  1. Log in to BMC Helix Portal as an administrator.
  2. Open BMC Helix Dashboards.
  3. From the navigationmenu_icon.pngmenu, click Dashboards.
  4. Search for the Helix Dashboards Administrator folder and select it.
  5. Click Users and Report Scheduler Statistics.
    The Users and Report Scheduler Statistics dashboard is displayed.

    users_report_scheduler_stats_dashboard.png

Panels in the Users and Report Scheduler Statistics dashboard

The dashboard displays the user and scheduler statistics.

User statistics

Scheduler statistics

Active and inactive schedules 

View the following details of active and inactive schedules:

Column name

Description

Schedule name

Click a schedule name to view its details.

Dashboard name

Click a dashboard name to open it.

Created by

Name of the user who created a schedule.

Created date

Date and time when a schedule was created.

Last updated date

Date and time when a schedule was last updated.

Report type

Type of report, such as PDF, XLSX, HTML, or CSV.

Schedule type

Type of schedule, such as email or FTP.

Last run status

Status of the recent run of the schedule, such as Success or Failure.

Description

Description of the last run, such as Successfully broadcasted report and Successfully prepared job.

You can filter table column values and sort them by clicking a table column.


inactive schedules.jpg

Schedule types

View the following details of email or FTP schedules:

Column name

Description

Schedule name

Click a schedule name to view its details.

Status

Status of a schedule, such as active or inactive.

Dashboard name

Click a dashboard name to open it.

Creator

Name of the user who created a schedule.

Created

Date and time when a schedule was created.

Last updated

Date and time when a schedule was last updated.

Report type

Type of report, such as PDF, XLSX, HTML, or CSV.

Schedule type

Type of schedule, such as email or FTP.

You can filter table column values and sort them by clicking a table column.


email schedules.jpg

Report types

View the following details for each report type, such as PDF, XLSX, HTML, and CSV:

Column name

Description

Schedule name

Click a schedule name to view its details.

Status

Status of a schedule, such as active or inactive.

Dashboard name

Click a dashboard name to open it.

Creator

Name of the user who created a schedule.

Created

Date and time when a schedule was created.

Last updated

Date and time when a schedule was last updated.

Schedule type

Type of schedule, such as email or FTP.

You can filter table column values and sort them by clicking a table column.


report_type_details.png

 

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