CMDB Product Lifecycle Analysis dashboard

As a BMC Helix CMDB dashboard user, use the CMDB Product Lifecycle Analysis dashboard to view the following end-of-support information for your IT assets:

End-of-Support (EOS) Date
End-of-Extended-Support (EOES) Date
End-of-Security-Support (EOSS) Date
Retirement (EOL) Date

This information will help you keep your IT infrastructure up to date and adhere to the compliance standards.

Example: View the end of product support information

Chris is a Configuration Manager at Apex Global. He wants to know the details of the Operating System CIs that are in use and are nearing the End-of-Support (EOS) Date. Based on this information, he'll decide whether to purchase new licenses or pay for extending the support.

He looks at the CMDB Product Lifecycle Analysis dashboard to quickly get this information.

To view the CMDB Product Lifecycle Analysis dashboard

From the navigation menu, click Dashboards.
Select Configuration Management > CMDB Product Lifecycle Analysis.
Tip: Quick access from the home page
To quickly open the dashboard from the home page, mark it as a favorite by using the star icon. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the home page.

For a list of icons and operations that are common across dashboards, see Navigating dashboards.

For information about exporting or importing a dashboard, see Sharing-and-embedding-dashboards.

Panels in the CMDB Product Lifecycle Analysis dashboard

The following table describes the CMDB Product Lifecycle Analysis dashboard panels that are provided out of the box:

Panel	Description	Example
Total Discovered	Shows the number of all CIs discovered in the IT environment.
Without EOL Dates	Shows the number of CIs that do not have a date in the End of Life Date attribute.
Without EOS Dates	Shows the number of CIs that do not have a date in the End of Support Date attribute.
Total Without EOSS Dates	Number of CIs that do not have a date in the End of Security Support Date attribute.
Total Without EOES Dates	Number of CIs that do not have a date in the End of Extended Support Date attribute.
Product Lifecycle Risk Next 1 Year - OS	Shows all the Operating System CIs with the different end-of-support dates in the upcoming months.
(Table) Product Lifecycle Risk Next 1 Year - OS	Shows details such as LifeCycleDate, LifeCycleExpiry, and DataType of all the Operating System CIs with the different end-of-support dates in the upcoming months.
Product Lifecycle Risk Next 1 Year - Software	Shows all the Software CIs with the different end of support dates in the upcoming months.
(Table) Product Lifecycle Risk Next 1 Year - Software	Shows details such as LifeCycleDate, LifeCycleExpiry, and DataType of all the Software CIs with different end-of-support dates in the upcoming months.

To create custom panels in the dashboard

To change the out-of-the-box reports, create a copy of the dashboard and modify the panels. As an administrator or an editor, you create custom panels in the dashboard by using the Service Management query type.

After adding the panels, learn how to fetch data in the panel at Service-Management-query.