Anomalies By Service dashboard

Healthy business services that perform at optimum levels ensure that the required service-level agreements are met. To achieve this goal, you must analyze and remediate anomalies in these services to minimize service disruption. Use the Anomalies by Service dashboard to visualize and analyze the anomalies for a selected service and related devices.

The dashboard provides the following information about anomalies for the selected service:

  • Count of total, closed, and open anomalies
  • Count of anomalies by type and severity
  • Number of incidents, situations, and change requests associated with the service
  • Multivariate policies with the highest anomaly count
  • Anomalies due to univariate and multivariate events
  • Health score and anomaly detection trend

Related topics

Anomalies-Overview-dashboard

Univariate Anomalies By Device dashboard

Scenario

Jim is an operator at Apex Global. He is responsible for monitoring the health of business services and devices in the organization. One day, the Catalog Selection application became slow due to network issues that affected the Catalog Management service. Due to this issue, customers could not select products from the product catalog. From the Anomaly Overview dashboard, Jim opened the Anomaly by Service dashboard, which showed a critical anomaly for the Catalog Management service.

He reviewed the anomaly details, took remedial actions to resolve the network issues, and restored the normal operation of the Catalog Management service. Further, Jim wanted to analyze the device-level impact. Therefore, he followed the instructions in the Univariate-Anomalies-By-Device-dashboard topic.

To view the dashboard

  1. From the navigation menu menu_icon.png, click Dashboards.
  2. Search for the Service Dashboards folder and select it.
  3. Click Anomalies By Service.
    The Anomalies By Service dashboard is displayed.

    24.1_uabd_dashboard_1.png

  4. (Optional) Change the date range for the data displayed in the dashboard; the default is 24 hours.
  5. (Optional) Enable or disable the display of annotations for situations and change requests on the graphs.
    By default, annotations are enabled.
  6. Review the anomaly details in the dashboard panels.
  7. To view the anomaly details of a different service, select the service name from the Service list.

Tip: Quick access from the Home page

To quickly open the dashboard from the Home page, mark it as a favorite by using the star icon. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the Home page.

Panels in the Anomalies By Service dashboard

 

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