This documentation supports releases of BMC Helix Dashboards up to December 31, 2021. To view the latest version, select the version from the Product version menu.

Copying reports and dashboards from BMC Helix ITSM: Smart Reporting to BMC Helix Dashboards


As a tenant administrator or reporting administrator, you can copy the custom and the out-of-the-box reports and dashboard panels from BMC Helix ITSM: Smart Reporting to BMC Helix Dashboards. 

To learn more about BMC Helix Dashboards, see Orientation.

The migration process consists of the following tasks:

Task

Action

Component

User persona

Reference

1

Export and modify an SQL query from BMC Helix ITSM: Smart Reporting

BMC Helix ITSM: Smart Reporting

Reporting administrator

2

Create dashboards from the exported SQL query

BMC Helix Dashboards

Tenant administrator or editor

3

(Optional) Configure additional details

BMC Helix Dashboards

Tenant administrator or editor



 

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