Configuring the Remedy SSO URL as default

When you access the following  URL, the existing login page of  is displayed by default.

https://<TrueSight Server Automation - Data Warehouse hostname>:<portNumber>/tssa-dw

To use  authentication, you need to access a different link that is displayed on the login page of . When you access this link,  login page opens. The URL for the   login page is different from the default  URL. For more information about launching the  login page, see Launching-TrueSight-Smart-Reporting-Platform-as-a-reporting-user.

You can configure  to direct users to the Remedy SSO login page after accessing the  URL. This configuration is optional. If you do not want to launch the  URL by default, you can skip this topic.

Prerequisites

Make sure that the following tasks are completed:

1.  21.02 is installed along with the supported  and TrueSight Smart Reporting - Platform.
2.  is configured. For details, see Remedy-Single-Sign-On-authentication.
3. The  login is working. For details, see Launching-TrueSight-Smart-Reporting-Platform-as-a-reporting-user.

Configuring the  login page for the  URL

Do the following:

1. Log in to the server where  is installed.
2. Back up the following files.
   
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\index.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\timeout.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\rsso\rsso_Login.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\WEB-INF\config\applicationContext-security.xml
3. Stop the  service. For details, see Managing-the-Web-server-service.
4. Navigate to this directory at the path where you extracted the  installation files.
   Disk1/Files
5. Extract rsso_default_url.zip.
6. Copy the tomcat folder from these extracted files to the following path:
   <TSSA-DW_Home>
7. Start the  service. For details, see Managing-the-Web-server-service.

When you access the following default URL after completing these steps, you are directed to the  login page.

https://<TrueSight Server Automation - Data Warehouse hostname>:<portNumber>/tssa-dw

If you want to view the existing login page of , use the following URL:

Rolling back the changes

You can revert the configuration changes to view the existing login page of  after accessing the default URL.

Do the following:

1. Stop the  service.
2. Navigate to the following path:
   <TSSA-DW_Home>/tomcat
3. Replace the following files with the files that you backed up during the  default URL configuration.
   
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\index.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\timeout.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\rsso\rsso_Login.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\WEB-INF\config\applicationContext-security.xml
4. Start the  service.
5. Verify that the login page of  opens after accessing the default URL.