Configuring the Remedy SSO URL as default

When you access the following TrueSight Server Automation - Data Warehouse URL, the existing login page of TrueSight Server Automation - Data Warehouse is displayed by default.

https://<TrueSight Server Automation - Data Warehouse hostname>:<portNumber>/tssa-dw

To use Remedy Single Sign-On authentication, you need to access a different link that is displayed on the login page of TrueSight Server Automation - Data Warehouse. When you access this link, Remedy Single Sign-On login page opens. The URL for the  Remedy Single Sign-On login page is different from the default TrueSight Server Automation - Data Warehouse URL. For more information about launching the Remedy Single Sign-On login page, see Launching-TrueSight-Smart-Reporting-Platform-as-a-reporting-user.

You can configure TrueSight Server Automation - Data Warehouse to direct users to the Remedy SSO login page after accessing the TrueSight Server Automation - Data Warehouse URL. This configuration is optional. If you do not want to launch the Remedy Single Sign-On URL by default, you can skip this topic.

Prerequisites

Make sure that the following tasks are completed:

1. TrueSight Server Automation - Data Warehouse 21.02 is installed along with the supported TrueSight Server Automation and TrueSight Smart Reporting - Platform.
2. Remedy Single Sign-On is configured. For details, see Remedy-Single-Sign-On-authentication.
3. The Remedy Single Sign-On login is working. For details, see Launching-TrueSight-Smart-Reporting-Platform-as-a-reporting-user.

Configuring the Remedy Single Sign-On login page for the TrueSight Server Automation - Data Warehouse URL

Do the following:

1. Log in to the server where TrueSight Server Automation - Data Warehouse is installed.
2. Back up the following files.
   
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\index.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\timeout.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\rsso\rsso_Login.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\WEB-INF\config\applicationContext-security.xml
3. Stop the TrueSight Server Automation - Data Warehouse service. For details, see Managing-the-Web-server-service.
4. Navigate to this directory at the path where you extracted the TrueSight Server Automation - Data Warehouse installation files.
   Disk1/Files
5. Extract rsso_default_url.zip.
6. Copy the tomcat folder from these extracted files to the following path:
   <TSSA-DW_Home>
7. Start the TrueSight Server Automation - Data Warehouse service. For details, see Managing-the-Web-server-service.

When you access the following default URL after completing these steps, you are directed to the Remedy Single Sign-On login page.

https://<TrueSight Server Automation - Data Warehouse hostname>:<portNumber>/tssa-dw

If you want to view the existing login page of TrueSight Server Automation - Data Warehouse, use the following URL:

Rolling back the changes

You can revert the configuration changes to view the existing login page of TrueSight Server Automation - Data Warehouse after accessing the default URL.

Do the following:

1. Stop the TrueSight Server Automation - Data Warehouse service.
2. Navigate to the following path:
   <TSSA-DW_Home>/tomcat
3. Replace the following files with the files that you backed up during the Remedy Single Sign-On default URL configuration.
   
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\index.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\timeout.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\html\rsso\rsso_Login.html
   • <TSSA-DW_Home>\tomcat\webapps\tssa-dw\WEB-INF\config\applicationContext-security.xml
4. Start the TrueSight Server Automation - Data Warehouse service.
5. Verify that the login page of TrueSight Server Automation - Data Warehouse opens after accessing the default URL.