Frequently asked questions

During TrueSight Server Automation - Data Warehouse installation, the installer checks whether the Microsoft Visual C++ Redistributable is in working state. You might receive an error message on a Windows 2012 R2 system when the Microsoft Visual C++ 2015 Redistributable is installed and the required Microsoft Updates are not installed. 

As a prerequisite to install Microsoft Visual C++ 2015 Redistributable Update 3 on Windows 2012 R2, you must have the following patches installed on your server:

• KB2919442 (Required for 2919355)
• KB2919355. This patch requires several other patches: clearcompressionflag.exe, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439, and KB2934018. This are all available on the download page for KB2919355.

For more information, see the following links in the Microsoft documentation:

• MSVC 2015 Update 3 downloads

• MSVC 2015 Requirements

After installing the required Microsoft Updates, run the TrueSight Server Automation - Data Warehouse installer again.

Once you modify the Warehouse Database password, you must modify the datasource name in TrueSight Smart Reporting - Platform.

For more information, see Setting-database-passwords.

For information about creating user groups, see User Groups (https://wiki.yellowfinbi.com/display/USER80/User+Groups) in the Yellowfin documentation.

Open your hosts file in a text editor (for example, notepad) and modify the IP address. The hosts file is present in the following location:

(Windows)  C:\Windows\System32\drivers\etc\

(Linux) /etc/

No, you cannot use the reports that you have archived in BMC Decision Support for Server Automation.

However, you can take a note of the report attributes and create the same reports in TrueSight Smart Reporting for Server Automation. For information about how to create reports, see Creating-reports.

Ensure that TrueSight Smart Reporting - Platform administrator has assigned the Public Content Writer & Collaborator - Advanced role to your user in TrueSight Smart Reporting - Platform.

You can launch TrueSight Smart Reporting - Platform from your TrueSight Server Automation - Data Warehouse console. You can view the out-of-the-box reports or you can create your own reports.

You can add multiple components in TrueSight Smart Reporting - Platform. However, you can add only a single instance of a particular component type in one instance of TrueSight Smart Reporting - Platform. For example, you can add both TrueSight Server Automation - Data Warehouse and TrueSight Network Automation - Data Warehouse as components. However, you can add only a single instance of TrueSight Server Automation - Data Warehouse in one instance of TrueSight Smart Reporting - Platform.