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Unable to view the TrueSightSmartReporting service

After installing TrueSight Smart Reporting - Platform, you might not be able to view the TrueSightSmartReporting service. This can happen because of one or more of the following reasons:

  • The JAVA_HOME path is not set correctly.
  • The Install Windows service option was not selected during the TrueSight Smart Reporting - Platform installation.

To create a service for TrueSight Smart Reporting - Platform, do the following:

  1. On the computer where you installed TrueSight Smart Reporting - Platform, set the JAVA_HOME variable to point to the JDK.
  2. Navigate to the following directory and open the command prompt
    <installation directory>\appserver\bin.
  3. Run the following command:
    service.bat install TrueSightSmartReporting

 

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TrueSight Smart Reporting for Server Automation 19.01