Unable to view Chinese characters in the Smart Report PDF
When you download a Smart Report as a PDF file, the Chinese characters in the report are not displayed.
Solution
Ensure that TrueSight Smart Reporting - Platform is enabled to export Chinese characters. To do this, perform the following tasks:
- As an Administrator, launch TrueSight Smart Reporting - Platform from the component console.
- From the left navigation pane, go to Administration > Configuration.
- Click the
icon, and expand Text Formats. - In the Default Language Font list, select any of the Chinese fonts.
- Click Save.
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