Preparing to install TrueSight Server Automation - Data Warehouse

Before installing TrueSight Server Automation - Data Warehouse, ensure that your environment meets the installation requirements, and complete the tasks described in this section.

Preparing to install on Windows

Complete the pre-installation tasks and ensure that the following requirements are met:

  • Ensure that you have Administrator rights for the server on which you want to install TrueSight Server Automation - Data Warehouse.
  • On the server where you plan to install TrueSight Server Automation - Data Warehouse, install the Remote System Call Daemon (RSCD) agent and Network Shell version 8.9 or later.
    For more information, see:
  • Ensure that the TrueSight Smart Reporting for Server Automation database and the TrueSight Server Automation database is of the same type. For example, both the databases must be Oracle or SQL Server (not necessarily of the same version).
  • Install TrueSight Server Automation - Data Warehouse on a separate server than the TrueSight Server Automation application server.

  • (Only for Microsoft Windows 2012 R2 operating system) Ensure that you have the following patches installed on your server where you want to install TrueSight Server Automation - Data Warehouse. These are required as a pre-requisite for installing Microsoft Visual C++ 2015 Redistributable Update 3 as part of TrueSight Server Automation - Data Warehouse installation:

    • KB2919442 (Required for 2919355)
    • KB2919355. This patch requires several other patches: clearcompressionflag.exe, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439, and KB2934018. This are all available on the download page for KB2919355.

    For more information about the prerequisites for Microsoft Visual C++ 2015 Redistributable Update 3, refer to the Microsoft documentation here.

  • Install the database client by using the instructions provided with the database software. 

  • (Only for deployments with the SQL Server database) Ensure that you have Microsoft SQL Server client software and SQL Server Bulk Copy Program (bcp) utility on the server on which you want to install TrueSight Server Automation - Data Warehouse.

  • (Only for deployments with the Oracle database) Ensure that you have an Oracle 32-bit or Oracle 64-bit client software on the server on which you want to install TrueSight Server Automation - Data Warehouse. When installing the client, select the Administrator installation type. The ORACLE_HOME environment variable should be set to the Oracle client installation path.|

  • Ensure that you set up the SQL Server databases. For more information, see Setting up the databases.

  • Ensure that the Oracle instance or Microsoft SQL Server services are up and running.
  • The server on which TrueSight Server Automation - Data Warehouse is installed  must be a dedicated server and must not have any other Java-based applications residing on it. TrueSight Server Automation - Data Warehouse overwrites the JAVA_HOME environment variable during the installation.

  • Ensure that you already have TrueSight Server Automation installed and set up TrueSight Server Automation databases for every instance, referred as site in TrueSight Server Automation - Data Warehouse, from which you want to collect data for reporting and analysis.

    Ensure that you must have at least one site. If there are multiple sites, the site that is added first acts as the primary site.

    The primary site is also the site at which users have TrueSight Server Automation - Data Warehouse administrative privileges and one user must have the GlobalReportAdmins role. For more information, see Roles and report access in multi-site environments.

    For instructions about assigning privileges roles, see Managing access in the TrueSight Server Automation documentation.

Preparing to install on UNIX

You can install TrueSight Server Automation - Data Warehouse on UNIX only for deployments with an Oracle database. You can install the product only as a root user. You can install the product only in GUI mode. Non-root user installation and Console mode installation is not supported.

Complete the pre-installation tasks and ensure that the following requirements are met: 

  • On the server where you plan to installTrueSight Server Automation - Data Warehouse, install the Remote System Call Daemon (RSCD) agent and Network Shell version 8.9 or later.
  • Ensure that the TrueSight Smart Reporting for Server Automation database and the TrueSight Server Automation database must be of the same type. For example, both the databases must be Oracle or SQL Server (not necessarily of the same version).
  • TrueSight Server Automation - Data Warehouse must be installed on a separate server than the TrueSight Server Automation application server.
  • The server on which TrueSight Server Automation - Data Warehouse is installed  must be a dedicated server and must not have any other Java-based applications residing on it. TrueSight Server Automation - Data Warehouse overwrites the JAVA_HOME environment variable during the installation.

  • Install the database client by using the instructions provided with the database software. 
  • Ensure that you have an Oracle 32-bit or Oracle 64-bit client software on the server on which you want to install TrueSight Server Automation - Data Warehouse. When installing the client, select the Administrator installation type. The ORACLE_HOME environment variable should be set to the Oracle client installation path.

  • Ensure that you set up the Oracle database. For more information, see Setting up the databases.

  • Ensure that the Oracle instance is up and running.
  • Ensure that you already have TrueSight Server Automation installed and set up TrueSight Server Automation databases for every instance, referred as site in TrueSight Server Automation - Data Warehouse, from which you want to collect data for reporting and analysis.Ensure that you must have at least one site. If there are multiple sites, the site that is added first acts as the primary site.The primary site is also the site at which users have TrueSight Server Automation - Data Warehouse administrative privileges and one user must have the GlobalReportAdmins role. For more information, see Roles and report access in multi-site environments.For instructions about assigning privileges roles, see Managing access in the TrueSight Server Automation documentation.
  • Ensure that you have root privileges for the server on which you want to installTrueSight Server Automation - Data Warehouse. You can install TrueSight Server Automation - Data Warehouse as a root user only. To be able to perform the installation, a root user needs the Execute permission on the directory in which you have downloaded the binaries by using the following commands: 

chmod +x ./Disk1/setup.bin
chmod +x ./Disk1/files/jre/bin/java

  •  You must install the product from a computer where X server is installed. Perform the following steps before you install the product from a computer with X server software:
    • Start the X server software.
    • Configure the security settings of the X server software to permit remote hosts to display X applications on the local system.
    • Connect to the remote system where you want to install the product and start a terminal session on that system, for example, an X terminal (xterm).

  • Ensure that the user file creation mask (also called umask) for a UNIX user is set to 022 before installation This is to avoid potential permission-related issues in accessing the files that are needed to start or stop services on UNIX systems.

    To set umask, run the following command as a root user in the same terminal session in which you plan to invoke the installation program: set umask 022. 

Where to go from here

If you are installing the product, perform the other pre-installation tasks listed in the Preparing to install page.

 

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