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Installing Compliance Content add-ons

This topic guides you through the installation of BMC Server Automation Compliance Content add-ons. The topic contains the following sections:

Overview of Compliance Content add-ons

Click here to read an overview of the benefits of using Compliance Content in your environment.

Technical and operational standards exist to protect sensitive data held in the data center. To achieve accreditation, the data center must prove compliance with existing standards. BMC Server Automation Compliance Content libraries provide you with add-on content for BMC Server Automation, containing rule sets to automatically analyze compliance for every server in the data center. These sets of rules are based on the following standards and policies:

  • Health Insurance Portability and Accountability Act (HIPAA)
  • Defense Information Systems Agency--Security Technical Implementation Guides (DISA STIG)
  • Sarbanes-Oxley (SOX) Act
  • Payment Card Industry (PCI) Data Security Standard (DSS) requirements developed by the PCI Security Standards Council
  • Center for Internet Security (CIS) benchmarks

Results from analyses performed based on Compliance Content component templates can be used both to document the current situation and as a basis for bringing non-compliant servers into full compliance with the standard. Using BMC Server Automation Compliance Content, you can

  • Discover relevant target servers and analyze those servers for compliance with major regulatory standards and best-practice policies
  • Remediate compliance failures that were discovered by deploying BLPackages
  • Generate reports with summaries of compliance details, similar to policy audit sheets

For a list of Compliance Content component templates, see Compliance Content component templates.

For more information about using Compliance Content add-ons to analyze and remediate compliance with standard policies, see Compliance-Content-analysis-and-remediation.

Warning

Notes

The pre-defined component templates provided in BMC Server Automation Compliance Content libraries reflect a generic interpretation of the compliance standards, and cannot take into account the specific situation within your organization. Therefore, certification cannot be assumed and is not implied based solely on successfully complying with the rules within these templates. Additional measures, such as manual compliance checks, may be required to achieve certification.

The Payment Card Industry (PCI) Data Security Standard templates are provided in two groups, one group of templates for PCI version 1 and one group for PCI version 2.

Error
Warning

BMC Regulatory Compliance Templates (Policies) provided by BMC comes with remediation actions for many of the standard checks where rule check fails and corrective action may be necessary to get servers to desired state. It is recommended by BMC for customers to carefully review all the shipped remediation actions. BMC supplies Auto remediation flag and by default is set to false to ensure no changes on the managed servers are performed when certain compliance rules check fail. If auto remediation flag is set to true then BSA as part of remediation package deploy job will make changes to servers. It is the responsibility of customer to ensure and control remediation actions including auto remediation actions performed in their environment.

Overview of the Compliance Content installation process

For the installation of BMC Server Automation Compliance Content libraries on the Application Server, you can choose between a direct installation procedure using an interactive installation wizard or a silent (unattended) installation procedure.

During installation, the installer performs the following actions:

  • Imports groups of out-of-the-box component templates that contain compliance rules for regulatory standards and best-practice policies (HIPAA, SOX, DISA, PCIv2, PCIv3, and CIS).
  • Imports corresponding groups of remediation BLPackages into the Depot, for use in remediating compliance failures against SOX, HIPAA, DISA, PCIv2, PCIv3, or CIS.
  • Imports a group of out-of-the-box batch-type Scale Jobs that can be used for compliance analysis on UNIX and Linux platforms, especially in environments with large numbers of servers.
  • Installs various out-of-the-box configuration objects (configuration files and extended objects) that support the provided compliance rules.
  • Creates a custom property class for each policy type and defines a Default instance for the property class.

Requirements and supported resources for Compliance Content

Before beginning the installation of Compliance Content libraries for BMC Server Automation, verify that all requirements are met on the BMC Server Automation Application Server. For the list of requirements, see Compliance-Content-support-and-requirements.

Information
Info

For details about the operating systems supported by Compliance Content component templates of each policy type, see Compliance-Content-component-templates.

To install Compliance Content libraries directly

Prior to performing the procedure, ensure that you have logged on as a user with administrator privileges to the computer that hosts the Application Server. On a UNIX computer, log on as root. If you are not permitted to log on as root, use the su command to run as root after logging on as a non-root user. Alternatively, use the sudo command.

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To perform a silent installation of Compliance Content libraries

Warning

Note

You can use silent mode to perform the installation in a headless environment (a system that has no display device, keyboard or mouse). However, if your Linux or UNIX environment has the DISPLAY variable set to export your display to a remote system, make sure that the remote system has an X Window server installed and configured.

  1. Log on as a user with administrator privileges to the computer that hosts the BMC Server Automation Application Server.
    On a UNIX computer, log on as root. If you are not permitted to log on as root, use the su command to run as root after logging on as a non-root user. Alternatively, use the sudo command.

    Warning

    Note

    In a multi-server environment, to load content on multiple BMC Server Automation Application Servers within the same environment (that is, connected to the same BMC Server Automation core database), select the check box that indicates a multi-server environment before you click Next. Then in the next window, enter the names or IP addresses of any additional application servers, one in each row, and click Next.

    To successfully install content in a multi-server environment, the system user running the installer must have Network Shell write access to the application servers. For example, if you are logged onto the OS and you started the Compliance Content installer as root, you need to have an entry such as the following in the users.local file on all of the Application Servers targeted by the installer:
    root rw,map=root

  2. Download the appropriate content setup file from the BMC Software web site to a temporary directory on the BMC Server Automation Application Server.
    Depending on your operating system, select one of the following files:
    • For Windows: Content86-WIN.exe
    • For Linux: Content86-LIN.bin
    • For Solaris UNIX: Content86-SOL.bin
  3. Create an Options file (for example, OptionsFile.txt ), and ensure that the following lines are included in this text file:
    -P installLocation=installation directory
    -J BLADELOGIC_PROFILES=profileName
    -J BLADELOGIC_PROFILES_TYPES=profileAuthenticationType
    -J USER_PROFILE_NAME=profileName
    -J USER_ACCOUNT_NAME=userAccount
    -J USER_ACCOUNT_PASSWORD=encryptedPassword
    -J USER_ROLE=userRole
    -J CONTENT_APPSERVER_LIST=applicationServerList
    -J INSTALL_policy_TEMPLATES=true (for all templates of a policy)
    -A templateFeatureID (to choose exact templates)
    Where
    • The default path to the CONTENT_HOME installation directory (the value of the -P attribute) is C:\Program Files\BMC Software\Content on Windows or /opt/bmc/content on UNIX. This directory is used temporarily, and is automatically deleted after installation is complete.
    • For a silent installation, you can only specify one existing profile and its authentication type in the BLADELOGIC_PROFILES and BLADELOGIC_PROFILES_TYPES properties. Specify the same profile in the USER_PROFILE_NAME property. 

      You cannot create a new profile during a silent installation, as is possible during the interactive direct installation. Therefore, ensure that you already have an appropriate profile defined. To ensure that profiles are defined, check for the existence of the authenticationProfiles.xml file within the BMC Server Automation installation directories and review its contents. For more information about setting up an authentication profile, see Setting-up-an-authentication-profile.
    • The USER_ROLE property is necessary only if the user that you specified is assigned to more than one role.
    • The password for the BMC Server Automation user account must be encrypted . To generate an encrypted password, invoke the blenc utility through any Network Shell prompt. The blenc utility prompts you for your password and then generates and outputs a corresponding encrypted password.
    • The list of application servers can contain multiple BMC Server Automation Application Server names or IP addresses (IPv4 or IPv6) if you are working in a multi-server environment. Use commas to separate Application Server names. 

      To successfully install content in a multi-server environment, the system user running the installer must have Network Shell write access to the application servers.

    • For each policy type, you can choose between installing all component templates of the policy using the -J INSTALL_<policy>_TEMPLATES=true line (where the policy can be DISA, HIPAA, PCI, PCIv2, SOX or CIS), or you can choose the exact component templates to install using multiple -A lines. 

      Template feature IDs specified in -A lines have the naming convention featurePolicyOSTemplate (for example, featureSoxAixTemplate). For the full list of template feature IDs, see List-of-Compliance-Content-feature-IDs-for-silent-installation.

      Information
      Examples

      An Options file with the following lines installs all HIPAA templates, and two individual SOX templates:
      -P installLocation=C:\Program Files\BMC Software\Content
      -J BLADELOGIC_PROFILES=defaultProfile
      -J BLADELOGIC_PROFILES_TYPES=SRP
      -J USER_PROFILE_NAME=defaultProfile
      -J USER_ACCOUNT_NAME=BLAdmin
      -J USER_ACCOUNT_PASSWORD=facfe8dfd0743920d8d901de05557886
      -J CONTENT_APPSERVER_LIST=AUS-LORA-10.bmc.com
      -J INSTALL_HIPAA_TEMPLATES=true
      -A featureSoxAixTemplate
      -A featureSoxLinuxTemplate

       An Options file with the following lines performs a full install:
      -P installLocation=<installationDirectory>
      -J BLADELOGIC_PROFILES=<profileName>
      -J BLADELOGIC_PROFILES_TYPES=<profileAuthenticationType>
      -J USER_PROFILE_NAME=<profileName>
      -J USER_ACCOUNT_NAME=<userAccount>
      -J USER_ACCOUNT_PASSWORD=<encryptedPassword>
      -J USER_ROLE=<userRole>
      -J CONTENT_APPSERVER_LIST=<applicationServerList>
      -J INSTALL_DISA_TEMPLATES=true
      -J INSTALL_CIS_TEMPLATES=true
      -J INSTALL_HIPAA_TEMPLATES=true
      -J INSTALL_PCI_TEMPLATES=true
      -J INSTALL_PCIv2_TEMPLATES=true
      -J INSTALL_SOX_TEMPLATES=true

       An Options file with the following lines performs a custom install that includes only the DISA Linux templates:
      -P installLocation=<installationDirectory>
      -J BLADELOGIC_PROFILES=<profileName>
      -J BLADELOGIC_PROFILES_TYPES=<profileAuthenticationType>
      -J USER_PROFILE_NAME=<profileName>
      -J USER_ACCOUNT_NAME=<userAccount>
      -J USER_ACCOUNT_PASSWORD=<encryptedPassword>
      -J USER_ROLE=<userRole>
      -J CONTENT_APPSERVER_LIST=<applicationServerList>
      -A featureDisaLinuxTemplate

  4. Run the silent installation using a command in this format:
    <full path to Setup file> -i silent -DOPTIONS_FILE=<full path to Options file>
    For example:
    # ./Content87-LIN.bin -i silent -DOPTIONS_FILE=/tmp/OptionsFile.txt 

    Warning

    Note

    An installation log file named content_install_log.txt is created in the following directory:

    • On Linux: /tmp
    • On Solaris UNIX: /var/tmp
    • On Windows: %USER_HOME%\Local Settings\Temp (for example: C:\Documents and Settings\Administrator\Local Settings\Temp )

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To determine the version of content currently installed

Check the content.version file, which is created in the ../fileserver/Content folder.

The content of the content.version file looks like this:

featureCis=8.0.SP4.172
featureSox=8.0.SP4.172

Where to go from here

If you encounter problems during the installation process, check the installation log for messages and consult Troubleshooting-the-installation-of-Compliance-Content-add-ons for further troubleshooting information. 

After you complete the installation process, proceed with the necessary configuration tasks, as described in Configuring-Compliance-Content-add-ons.

 

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