Space banner This documentation supports the 23.3 version of BMC Helix for Security Incident Handling, which is available only to BMC Helix customers (SaaS).

Enabling BMC Helix ITSM integration and Asset integration

As a security case business analyst, to enable security case agents to create and relate BMC Helix ITSM tickets from a security case, you must enable the integration of BMC Helix Business Workflows and BMC Helix ITSM. You must also enable the integration with asset management to allow security case agents to relate assets to security cases.

Related topics

Setting-up-and-going-live

Process for activating and configuring Security Incident Handling

The following image shows the additional configurations that you can set up for Security Incident Handling:

23304_SIH_enable_ITSM.png

Learn how to enable the configurations in:

Where to go from here

Exporting-and-importing-content-to-different-environments

 

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