Space banner This documentation supports the 23.3 version of BMC Helix for Security Incident Handling, which is available only to BMC Helix customers (SaaS).

Release notes and notices


Learn what’s new or changed for Security Incident Handling 23.3, including new features, urgent issues, documentation updates, and fixes or patches.

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The following updates have been added since the release of the space:

Date

Summary

Release

December 3, 2024

Patch 4 for version 23.3 is available for on-premises customers.

November 25, 2024

BMC announces 23.3 Patch 4 for SaaS customers.

Enhancement available in 23.3 Patch 4:

  • Access the Security Incident Handling portal from the ESM Portal.

October 1, 2024

BMC announces 23.3 Patch 3 for on-premises customers.

August 15, 2024

BMC announces 23.3 Patch 3 for SaaS customers.

May 29, 2024

BMC announces 23.3 Patch 2 for SaaS customers.

March 22, 2024

BMC announces 23.3 Patch 1 for on-premises customers.

March 8, 2024

BMC announces 23.3 Patch 1 for SaaS customers.

December 8, 2023

Enhancements in 23.3:

  • Create and manage security cases in the Security Incident Handling line of business.
  • Record evidence for security cases and view the evidence log.
  • Use runbooks to manage and resolve security cases by completing the predefined tasks.

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