Upgrading the Operator Control Panel

The topic describes how to use the GUI installation program to upgrade the TrueSight Orchestration Control Panel (OCP).

Before you begin

• You must have upgraded the primary configuration distribution peer (CDP).
• If you are using an external BMC Remedy Single Sign-On instance, it must be installed and running.
• The repository and the primary CDP must be running.
• You must have shut down the OCP service and it is recommended that you shut down the services for all peers in your environment (see Starting-and-stopping-product-components-and-services).

• You must have downloaded the installation files from the BMC EPD website.
• You must be logged in as an administrator and have administrator rights for the computer that contains the CDP.
• You must have completed the Operator-Control-Panel-worksheet to record any changes to your system settings.
• If you are installing on a Windows computer, ensure that Data Execution Prevention (DEP) is configured to recognize the installation program executable (see Configuring-DEP-on-Windows-computers-before-upgrading).
• If you are upgrading on a Linux computer, run the rngd service to ensure that the system has adequate entropy (Run-the-rngd-service-on-Linux-computers-before-upgrades).
• You must have exited all other programs.

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