Delete Items process for the BMC Remedy AR System adapter

The Delete Items process removes a record from a specified schema in BMC Remedy Action Request (AR) System.

The following table describes the input elements for the <items> XML for the Delete Items process.

Input elements for the Delete Items process

The following figure shows the sample <items> XML for the Delete Items process:

<items> XML for the Delete Items process

The following figure shows the output elements for the sample Delete Items process when <batch process items> is set to false:

XML sample of the output elements for the Delete Items process when <batch process items> is false

The following figure illustrates the XML sample of the output elements for the Delete Items process when <batch process items> is set to true.

XML sample of the output elements for the Delete Items process when <batch process items> is true

The following figure shows a sample <items> XML for the Delete Items process using the WorkOrderInterface_Create (Normal) form:

<items> XML for the Delete Items process using the WorkOrderInterface_Create (Normal) form

The following figure illustrates the output elements for the Delete Items process using the WorkOrderInterface_Create (Normal) form:

Output elements for the Delete Items process using the WorkOrderInterface_Create (Normal) form

The WorkOrderInterface is a self-join form, and therefore you cannot execute the Delete Items process using this form.