CA Service Desk monitor adapter events
The following figure illustrates a sample monitor adapter event for the TrueSight Orchestration monitor adapter for CA Service Desk:
Sample monitor adapter event
<email-message>
<from>
<email-address>username@mailserver.com</email-address>
</from>
<sent-date>Tue Nov 29 14:24:02 IST 2011</sent-date>
<sent-epoch-milliseconds>1277801642000</sent-epoch-milliseconds>
<reply-to>
<email-address>username@mailserver.com</email-address>
</reply-to>
<recipients>
<email-address>recipient@company.com</email-address>
</recipients>
<subject>--Test subject--</subject>
<body>
<bodypart>--Test mail--</bodypart>
</body>
</email-message>
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