Disown operation


The Disown operation removes ownership of a message.

The following table describes the <items> XML elements for the Disown operation:

Adapter request elements for the Disown operation

The following figure shows a sample adapter request for the Disown operation:

Sample adapter request for the Disown operation

<hpom-request>
  <operation>disown</operation>
  <username>user</username>
  <password>pass</password>
  <arguments>
    <message-id>bcd37ec2-963f-71de-0676-ac1031690000</message-id>
  </arguments>
</hpom-request>

The following figure shows the adapter response for the sample request:

Sample adapter response for the Disown operation

<hpom-response>
  <metadata>
    <status>success</status>
    <response-count>1</response-count>
  </metadata>
  <messages-response>
    <message-response>
      <metadata>
        <status>success</status>
        <count>1</count>
      </metadata>
      <Items>
        <Message>
          <AssignedOperator>
            <PersonAttributes>
              <Name />
            </PersonAttributes>
          </AssignedOperator>
          <MessageID>bcd37ec2-963f-71de-0676-ac1031690000</MessageID>
          <Title>Test Title</Title>
          <LifecycleState>open</LifecycleState>
          <Severity>Unknown</Severity>
          <Category />
          <CollaborationMode>fyi</CollaborationMode>
          <EmittingCI>
            <ConfigurationItemProperties>
              <ID />
            </ConfigurationItemProperties>
          </EmittingCI>
          <EmittingNode>
            <NodeProperties>
              <DnsName>s-14686.synapse.com</DnsName>
            </NodeProperties>
          </EmittingNode>
          <Type />
          <Extensions>
            <OperationsExtension>
              <Application />
              <Object />
              <StateChangeTime>1970-01-01T05:30:00.000+05:30</StateChangeTime>
              <CreationTime>2009-08-31T20:35:36.000+05:30</CreationTime>
              <ReceivedTime>2009-08-31T20:35:36.000+05:30</ReceivedTime>
              <NumberOfDuplicates>0</NumberOfDuplicates>
              <CorrelationKey />
              <ConditionMatched>false</ConditionMatched>
              <AutomaticActionStatus>notAvailable</AutomaticActionStatus>
              <OperatorActionStatus>notAvailable</OperatorActionStatus>
              <EscalationStatus>notEscalated</EscalationStatus>
              <Source>j7673808</Source>
              <NumberOfAnnotations>0</NumberOfAnnotations>
              <OriginalEvent />
              <CustomAttributes />
            </OperationsExtension>
          </Extensions>
        </Message>
      </Items>
    </message-response>
  </messages-response>
</hpom-response>

 

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TrueSight Orchestration Content 20.18.01