Upgrading
The upgrade methods are similar to the methods for installing a new product. You run the installation program from a graphical user interface (GUI) or from a command line. This section provides an overview of the upgrade process and the procedures for performing platform upgrades with the GUI and command-line options.
Supported upgrade paths
The following table describes the supported upgrade paths from your current version to BMC Atrium Orchestrator Platform 7.9.
Your current version | Your current authentication service | Supported | Authentication service supported for | Notes | |
|---|---|---|---|---|---|
Upgrades to... | Use this authentication service... | ||||
7.9.01 | Remedy Single Sign-On | 7.9.01.001, | 7.9.01.001, | Remedy Single Sign-On 9.1.02.002 | |
7.9.00 | Atrium Single Sign-On | 7.9.01 | 7.9.01 | Remedy Single Sign-On 9.1.02.002 | |
Remedy Single Sign-On | |||||
7.8.02 | Atrium Single Sign-On | 7.9.00 | 7.9.00 | Atrium Single Sign-On 9.0 | |
7.9.01 | Remedy Single Sign-On 9.1.02.001 | ||||
7.8.01 | Atrium Single Sign-On | 7.8.02, | 7.8.02, | Atrium Single Sign-On 9.0 | |
7.9.01 | Remedy Single Sign-On 9.1.02.001 | ||||
7.8.00 | Atrium Single Sign-On | 7.8.01, | 7.8.01, | Atrium Single Sign-On 9.0 | |
7.9.01 | Remedy Single Sign-On 9.1.02.001 | ||||
7.7.02 | Atrium Single Sign-On | 7.8.00, | 7.8.01, | Atrium Single Sign-On 9.0 | |
7.9.01 | Remedy Single Sign-On 9.1.02.001 | ||||
7.7.01 | Atrium Single Sign-On | 7.7.02, | 7.7.02 | Atrium Single Sign-On 8.1 | |
7.8.00, | Atrium Single Sign-On 9.0 | ||||
7.9.01 | Remedy Single Sign-On 9.1.02.001 | ||||
7.7.00 | Atrium Single Sign-On | 7.7.01, | 7.7.01, | Atrium Single Sign-On 8.1 | |
7.8.00, | Atrium Single Sign-On 9.0 | ||||
7.9.01 | Remedy Single Sign-On 9.1.02.001 | ||||
7.6.03 | Access Manager | 7.7.02, | 7.7.02 | Atrium Single Sign-On 8.1 | |
7.8.00, | Atrium Single Sign-On 9.0 | ||||
7.9.00 | Remedy Single Sign-On 9.1.01.001 | ||||
7.9.01 | Remedy Single Sign-On 9.1.02.001 | ||||
Before upgrading
Before upgrading, carefully review the instructions about preparing for upgrades for your upgrade path:
- Preparing-for-upgrades-from-7-9-00-with-RSSO-to-7-9-01-with-RSSO
- Preparing-for-upgrades-from-7-7-x-7-8-x-and-7-9-00-with-ASSO-to-7-9-01-with-RSSO
- Preparing-for-upgrades-from-7-6-03
- Preparing-for-upgrades-from-7-7-x-and-7-8-x-to-7-9-00-with-ASSO
Related topics
Troubleshooting-the-installation