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Installing products for HA


This section describe the installation sequence for installing BMC Cloud Lifecycle Management in a high availability (HA) environment. The table highlights the major points to remember and provides references to topics for installing BMC products. 

Product installation sequence for HA

Starting 4.7, you cannot install all BMC products required for the solution by using the BMC Cloud Lifecycle Management installer. Products that must be installed using the standalone installers (shipped with the BMC Cloud Lifecycle Management installer) are described in this table: 

BMC Product

Installation order

See topic

BMC AR System Server - Cloud Portal and Database - Primary


Install these:

  • BMC Remedy AR System
  • BMC CMDB (formerly called Atrium Core)
  • Atrium Integrator
  • BMC Remedy IT Service Management
  • BMC Remedy Service Request Management
  • Apply patches and hotfixes

Installing Remedy

Apply the patches and hotfixes shipped with the installer. See Installing-Small-Deployment-Linux-for-version-4-7.

(Optional) BMC AR System Server - Cloud Portal and Database – Secondary

To be installed for high availability deployments:

  • BMC Remedy AR System
  • BMC CMDB (formerly called Atrium Core)
  • Atrium Integrator
  • BMC Remedy IT Service Management
  • BMC Remedy Service Request Management
  • Apply patches and hotfixes


BMC AR System Mid-Tier

During installation, select the Mid Tier feature only.

For an HA deployment, install a secondary instance of Mid Tier.

BMC CMDB – Web Registry Components (formerly called Atrium Core)

During installation, select the AtriumWebServices feature only.

For an HA deployment, do these:

  • Remove the AtriumWebServices entries from SHARE:Application_Properties form on the Primary AR Server.
  • Install a secondary instance of Atrium WebServices for HA.

(Optional) TrueSight Server Automation (formerly called BMC Server Automation) – File Server

Install and configure an RSCD Agent.

TrueSight Server Automation Application Server and Console 


(Optional) TrueSight Server Automation – Multiple Application Server

Required for HA deployments only.

(Optional) TrueSight Server Automation PXE Server


TrueSight Orchestration Platform (formerly called BMC Atrium Orchestrator) components:

  • Repository
  • Configuration Distribution Peer

TrueSight Server Automation Console


TrueSight Orchestration Platform – High Availability Configuration Distribution Peer

To be installed for HA deployments:

  • Repository
  • HA Configuration Distribution Peer
  • TrueSight Server Automation Console

(Optional) TrueSight Orchestration development Studio

(Available only on Microsoft Windows)


TrueSight Network Automation (formerly called BMC Network Automation)

For HA deployments, install a secondary instance of TrueSight Network Automation Server.

(Optional) TrueSight Network Automation – Device Agent


After installing the BMC products, you can now run the BMC Cloud Lifecycle Management installer to install the following components:

Product/Component

Notes

AR Post Installation on BMC AR System Server - Cloud Portal and Database - Primary


AR Post Installation on BMC AR System Server - Cloud Portal and Database - Secondary

Install for a high availability deployment only

TrueSight Server Automation Post Installation on TrueSight Server Automation – Application Server and Console


TrueSight Server Automation Post Installation on TrueSight Server Automation – Multiple Application Server

Install for an HA deployment only

Cloud Platform Manager


Cloud Portal AR Extensions

Install on the same server where you installed BMC AR System Server - Cloud Portal and Database - Primary.

(Optional) Cloud Portal AR Extensions - Secondary

Install for an HA deployment only.

Install on the same server where you installed BMC AR System Server - Cloud Portal and Database - Secondary.

(Optional) Cloud Self-Checker

For HA deployments, add additional nodes using the BMC Cloud Lifecyle Management installer to install secondary instances.

(Optional) Cloud Portal Web Application

For HA deployments, add additional nodes using the BMC Cloud Lifecyle Management installer to install secondary instances.

Where to go from here

To install the BMC Cloud Lifecycle Management solution in a high availability (HA) environment, see 7

 

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