Patch installation issues
Refer to the following files if you face issues during or after patch installation:
File | Location | Description |
|---|---|---|
ReadMe4x.txt | <CLMPatchInstaller>\Disk1\ | Lets you apply the patch manually |
clmpatchinstaller_install_log.txt | <CLMPatchInstallationDirectory>\logs\ | Contains the installer logs for the patch |
PatchApplicationTracker.txt | <CLMPatchInstallationDirectory>\ | Lists the detailed steps of how the patch is installe |
Issue: Cannot launch the BMC Cloud Lifecycle Management 4.x Patch installer on Linux platforms.
Error:
Listening for transport dt_socket at address: 12333
Jan 21, 2015 2:03:51 PM com.bmc.install.ui.swing.IconHelper
SEVERE: THROWABLE EVENT {Description=[Failed to get image icon],
Detail=[/product/clmpatchinstaller/images/CLMPatchInstaller_splash.png]}
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11.XToolkit
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Unknown Source)
at java.awt.Toolkit$2.run(Unknown Source)
Resolution: Ensure that the required RPM packages are installed to export the display properly. For the list of required packages for the Linux installer host, see System-requirements-for-Linux.