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My Cloud Services console fails to authenticate when user logs on

The My Cloud Services console fails to authenticate with an UI error when the Cloud Admin or Cloud end users try to log on:

Server response authenticity for login type IMPERSONATE cannot be validated (ARERR 219009)

See the following Knowledge Article for the steps to resolve the issue:

000095097: Cloud Console fails to authenticate Cloud Admin and Cloud End Users (ARERR 219009)

 

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BMC Cloud Lifecycle Management 4.5