Unsupported content This version of the product has reached end of support. The documentation is available for your convenience. However, you must be logged in to access it. You will not be able to leave comments.

Troubleshooting an SOI that is not visible


The following BMC Communities video (2:40) describes how to troubleshoot a service offering instance (SOI) that is not visible to a user.

icon-play.pnghttps://youtu.be/mNyRrqXbBmg

The following BMC Communities video (3:32) describes how to fix services and server count issues, which can result in a service offering instance not appearing in the My Cloud Services console.

icon-play.pnghttps://youtu.be/rJwTQLOG0cs

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*