Rolling out agents

BMC Client Management provides you with a rollout mechanism through which you do not have to physically visit each device on your network to manually carry out the install procedure of the CM agent. Client Management contains a node directly accessible via the CM console, which distributes the agents to any number of networked devices. This rollout also enables reinstalling and uninstalling, if and when required. 

Related topics

Agent-rollout-configuration

The rollout functionality includes two separate modes in order to fulfill the maintenance operations. The active mode (Push) prepares and installs BCM agents on remote devices while the passive mode (Pull) bundles the Client Management software so it can be downloaded and installed manually by end users via a specific page on the agent interface. 

Rollout folders are created as organizational containers for different types of rollouts. They can contain any number of predefined or custom-made rollouts for the management of the client system. 

The BMC Client Management Rollout makes the installation, reinstallation, or uninstallation of the BCM agent on your client population a quite simple and quickly executed task. All different installation possibilities are executed through the same operation.

To rollout agent on devices with the following operating systems, you must install the Microsoft Universal C Runtime (UCRT) first:

  • Windows Server 2012 R2
  • Windows 8.1
  • Windows RT 8.1
  • Windows Server 2012
  • Windows 8
  • Windows RT
  • Windows Server 2008 R2 Service Pack 1 (SP1)
  • Windows 7 SP1
  • Windows Server 2008 Service Pack 2 (SP2)

For more information, see https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows.

A rollout is configured via the parameters provided by the rollout's subnodes: 

  • Agent Configuration
  • Post-Install
  • Servers

The following topics are provided for rolling out agent: